Ive seen various threads on City Link.
Many on how unreliable they are, many on how they lie.
Now its my turn to complain. I was expecting, last Wednesday, a parcel from this company. It was a Fatil1ty gaming headset, from here.
I went out, for milk, was about 10 mins, and missed the delivery. Unlucky, i know.
Anways, I rung them up that night, and asked for another delivery time and date. I said Thursday morning at any time. Nothing, all day. Rung them again, and they told me they forgot to give the infomation to the driver. So, rung them up, again, later that evening, and they told me they couldn't find my parcel. They said if they did find it, theyd send it off, and it would be with me saturday morning. No call, and no parcel saturday. they HAD found my parcel, but AGAIN they forgot the send it off.
This is highly unprofessional, and im thinking of sending off a formal complaint.
Thoughts?
Many on how unreliable they are, many on how they lie.
Now its my turn to complain. I was expecting, last Wednesday, a parcel from this company. It was a Fatil1ty gaming headset, from here.
I went out, for milk, was about 10 mins, and missed the delivery. Unlucky, i know.
Anways, I rung them up that night, and asked for another delivery time and date. I said Thursday morning at any time. Nothing, all day. Rung them again, and they told me they forgot to give the infomation to the driver. So, rung them up, again, later that evening, and they told me they couldn't find my parcel. They said if they did find it, theyd send it off, and it would be with me saturday morning. No call, and no parcel saturday. they HAD found my parcel, but AGAIN they forgot the send it off.
This is highly unprofessional, and im thinking of sending off a formal complaint.
Thoughts?
