My bank account details have been found on a laptop

nst68

nst68

nst68

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I checked my voice mails on my home phone and had a message to ring the bank (First Direct).

They transferred me to the fraud department (and this point I'm thinking :confused:) and they guy said the police has arrested someone and on a laptop they found my bank account details and my PIN number :eek::eek::eek:

I've been trying to work out how they got this info (esp the PIN number), I'm pretty careful using cash machines and usually check for anything in the card slot.

The bank have cancelled my card and will send me a new one but this will take "about 5 to 7 working days", so I doubt I'll see it till after the New Year.

They bank said the lappy had lots of other account details on it, anyone else heard of this?
 
It maybe more a chance that it is somebody you know.

If its not maybe you were just a it slack when you were out on the ** one time??

No swearing, read the FAQ

Gilly
 
AcidHell2 said:
was it def first direct you phoned?

If legit def sounds like a card reader. either at a cash point, or in a store.
Click to expand...

Yep it was definitely them as I rang them up (I'm very cautious when they ring me and always give wrong answers to the security questions to check it's them!!!).

I was lucky that nothing had been taken from my account, but this close to Christmas there's hardly anything in it :p
 
Cash point hijack probably, it's all the rage these days with fraudsters.

You know the scam, they attach a device over the front of the card slot which captures the mag strip off your card and your pin number can be caught by a wee wireless camera. Collate the lot on a laptop, and you can start pressing your own CCs. Or like we had recently locally, an entire petrol station's staff were in on it. Using the chip/pin machine, they fabricated their own in-line device and used the shop's CCTV to capture customer's pin. :(

Sorry to hear you got stung though, glad they didn't manage to use your details to rip you or your bank off.
 
The other half's uncle had his card cloned in a well known high street electrical store by a European gentleman who was employed by said store. He never uses his card apart from larger purchases for security and it wasn't until his statement came in showing him clearing his card balance at his local branch on the same day as someone was withdrawing funds in Australia. The idiot in the branch actually asked him if he was sure it wasn't him :confused: When they eventually got to the bottom of it the common link between him and several other cases turned out to be said electrical store and ultimately the same member of staff.
 
My Mum had a call from First Direct a few weeks ago. Her details had been found on a laptop. It was on the local news as well. They had arrested and prosecuted the guy. Had been swiping cards as well as chip and pin at a garage in Leics.
 
There is a massive black market (am I allowed to call it that these days?) in stolen CC details and the like. So many have been stolen from different places that there's a trade. More impressive (and worrying) is the fact that the card I only use on-line transactions got cloned. Repeated sweeps of various AV progs (NOD32, so pretty good) etc say no key logger, which suggests a security breach somewhere.

The are repeated stories of low-paid workers in call centres (in the UK as well as places like India, before anyone starts) selling off details as well.


M
 
Meridian said:
There is a massive black market (am I allowed to call it that these days?) in stolen CC details and the like. So many have been stolen from different places that there's a trade. More impressive (and worrying) is the fact that the card I only use on-line transactions got cloned. Repeated sweeps of various AV progs (NOD32, so pretty good) etc say no key logger, which suggests a security breach somewhere.

The are repeated stories of low-paid workers in call centres (in the UK as well as places like India, before anyone starts) selling off details as well.


M
Click to expand...

Very true. Wasnt it TK Max (or some other massive high street branch) who had two hackers trauling their systems for something silly like 6 months capturing all cc details of every single online purchase? Only thing that gave them away was the hackers actually coming forward and admitting it. Quite worrying tbh.
 
AcidHell2 said:
was it def first direct you phoned?

If legit def sounds like a card reader. either at a cash point, or in a store.
Click to expand...

That happened to Cliff a while back, card was cloned and someone spent about 600 quid on it. We got it back pretty quickly but still, annoying. They bought things online.
 
I had my card cloned, god knows how because it was one I rarely even used. I got a letter mailed to me straight away showing that several large transactions had been made that were a bit out of place. Turned out all of them done in the complete otherside of the country in a sainsburys supermarket, crazy.
 
You can never be too safe when using PIN..

I work for Abbey National as an advisor i work next to a guy who works in a different department, the Police Liaison Unit and ive heard him going on about fraud, its a big crime, but banks have it under control, at the moment im in the middle of cross referencing 500 accounts to check frauderent behaviour and i cant see nothing wierd on the 1st 120 or so that ive done.

I am working very closely with your imformation tough, to the point where i have everything about you, its pretty scary, knowing someone is doing the same with HSBC, my bank..

Although this may sound frightening, youll find 99% of people are genuine, me included and we are always checking your account for this kind of behaviour, and 9/10 we will find out anything dodgy before you do.. We pass it straight onto the Police Liaison Unit and the contact the police with any findings..

Your one of the lucky ones.. Hopefully nothing bad has happened though.
 
jdickerson said:
Bolton?
Click to expand...

Nah, it was on near Guildford. Quiet little village type place, local garage but they captured hundreds of transactions of a 3-4 month period.

I would say bring on biometrics, but we'll have a nation of one-eyed and one-thumbed people before too long...
 
My card has been cloned aswell :mad:

Some **** has used it to open up an e-bay account and over the last year made some very small purchases, I only noticed it when I spotted a larger sum of £ on my statement (never really checked it fully before).

What's worse is that the bank don't believe that i'm telling the truth :mad: and e-bay are as usefull as an inflatable dartboard, I highlighted it to e-bay AND my bank about two months ago and NOTHING has been done yet :mad: I've even moved bank, and they still think i'm pulling the wool over their eyes, it's absolutely disgusting to think the person who I dealt with was the manager of the store, and he couldn't give a flying ****!

They're both gettin a letter from my solicitor shortly. I've never even used bloody e-bay before and rarely use my card online. :mad:
 
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