Be There Customers - Post Your Distance + Avg Speed

Kemik

Kemik

Kemik

Soldato
Joined
7 Nov 2005
Posts
4,961
Location
Widnes
Hello all,

I'm thinking of switching to Be There from BT, simply for the speed boost. I'm currently on BT's unlimited bandwidth package and use on average 50GB of bandwidth a month but do need some headroom for rare occasions.

Broadband.org says my house is 2.54km from the exchange (as crow flies). Be There website claims after 2km of wire the speed would be about 15 meg. Considering the wiring doesn't go in a straight line what do you believe my speed will be? At the moment my downloads are hitting 300 KB/s but average at 270 KB/s. The hub states a downstream of 2,944 Kbps.

Can Be There customers please post their distance from the exchange (especially customers who are between 2km and 3km from their exchange) and what the average speed you get please?

Any feedback on your current experience with Be There support, connection quality (e.g. uptime, data filtering for Bittorrent, gaming etc) would be great too.

Thanks.
 
Whats the point? Seriously, every line is different and if adsl max only reaches 2,944 Kbps on your line, you wont get much more than that on BE ADSL2. You must have a low SNR - post your line stats
 
As Nathan said, if you're not even getting 3Mb out of ADSL, your distance and/or line quality is the culprit and ADSL2 ain't gonna help you much there.
 
thats not completely right, tiscali allegedly tried "everything" to get me the 8MB I was paying for but told me my line was clearly stuffed and 2MB was all I could get.

Switched to SKY and now get 10-12MB same line, same modem even!
 
Not quite - Max is rate adaptive, i.e. will run as fast as it can (to a point), so there's a limit to how much BT can screw up. On the other hand, if you were on exactly 2Mbps, it's more likely you never got as far as a rate adaptive product.

It's also why Nathan asked for stats.
 
Nathan said:
Whats the point? Seriously, every line is different and if adsl max only reaches 2,944 Kbps on your line, you wont get much more than that on BE ADSL2. You must have a low SNR - post your line stats
Click to expand...

Uptime: 0 days, 22:46:43
Modulation: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 2,944
Data Transferred (Sent/Received) [MB/GB]: 151.26 / 2.84
Output Power (Up/Down) [dBm]: 11.5 / 18.0
Line Attenuation (Up/Down) [dB]: 31.5 / 58.0
SN Margin (Up/Down) [dB]: 17.0 / 12.0
Vendor ID (Local/Remote): TMMB / ALCB
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 13,309
CRC Errors (Up/Down): 0 / 27
HEC Errors (Up/Down): 0 / 21
Line Profile: Interleaved
Click to expand...
 
Not an expert but it's your up line att that's causing the problems plus you're also getting FEC error (whatever that means) and you're currently running interleaved so is probably the best you're going to get on AR ADSL.
 
Kemik said:
Line Attenuation (Up/Down) [dB]: 31.5 / 58.0
Click to expand...

ADSL2+ really isn't going to be for you, you can add an extra 5db+ on top of your attenuation.

Uptime: 32 days, 22:45:39
Modulation: G.992.5 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,178 / 6,836 (Online speedtest is actually 5.9mb)
Data Transferred (Sent/Received) [GB/GB]: 5.09 / 59.20
Output Power (Up/Down) [dBm]: 12.0 / 19.0
Line Attenuation (Up/Down) [dB]: 26.5 / 50.0 (47db on G.992.3)
SN Margin (Up/Down) [dB]: 6.5 / 5.0
Vendor ID (Local/Remote): TMMB / µ
Loss of Framing (Local/Remote): 8 / 0
Loss of Signal (Local/Remote): 3 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 27,586 / 0
FEC Errors (Up/Down): 0 / 2,487,653,192
CRC Errors (Up/Down): 135,601 / 45,623
HEC Errors (Up/Down): 61,012 / 15,115
Click to expand...

I am 2km as the crow flys from my exchange, I live in a ground floor flat and i am connected to the main hub in the hallway of the flats, so there is probably some loss there for me. Just to give you an idea of what you may get by my stats and wiring etc.. Flat is aprox 14 years old.
 
Last edited:
I'm 775m from the exchange (top of the street turn right) but I've gone for the 8Mb service as the max speed I could get was 11Mb from my crappy line

Uptime: 12 days, 23:29:12
Modulation: G.992.5 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,239 / 8,190
Data Transferred (Sent/Received) [GB/GB]: 2.51 / 52.43
Output Power (Up/Down) [dBm]: 12.0 / 17.5
Line Attenuation (Up/Down) [dB]: 19.0 / 37.5
SN Margin (Up/Down) [dB]: 6.5 / 7.0
Vendor ID (Local/Remote): TMMB / µ
Loss of Framing (Local/Remote): 4 / 0
Loss of Signal (Local/Remote): 1,053 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1,149 / 0
FEC Errors (Up/Down): 0 / 1,374,400
CRC Errors (Up/Down): 8,593 / 581
HEC Errors (Up/Down): 5,190 / 521
 
IAmATeaf said:
Not an expert but it's your up line att that's causing the problems
Click to expand...

Downstream. The values are upstream/downstream rather than downstream/upstream.

FEC errors are "normal" (though the number of them certainly is not - 872 a second roughly :eek: ) - it's what would normally result in a corrupted frame, but which was fixed with Forward Error Correction. It's the whole point of interleaving.
 
Approx 1.5km to exchange, gods knows via BT line....




Uptime: 0 days, 14:14:08
Modulation: G.992.5 Annex M US 56
Bandwidth (Up/Down) [kbps/kbps]: 1,987 / 17,441
Data Transferred (Sent/Received) [GB/MB]: 5.71 / 476.90
Output Power (Up/Down) [dBm]: 13.0 / 19.0
Line Attenuation (Up/Down) [dB]: 14.5 / 31.0
SN Margin (Up/Down) [dB]: 3.5 / 3.0
Vendor ID (Local/Remote): TMMB / µ
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 581 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 703,313 / 850
HEC Errors (Up/Down): 258,888 / 586
 
about 900m from the exchange (as the crow flys) connect at anything between 15 - 17mb down and 1.1mb up
 
Be There got back to an email I sent them:

you will be able to get less than 0.50mbs download speed , because you are located 5.1 km far from the exchange according to the line length.
Click to expand...

Surely that's not right when I'm getting 2,944 Kbps downstream (280KB/s avg downloading)?
 
Be are guessing based on the distance - 5.1km would translate to an attenuation of 50 - 80dB, which from most of the charts that are thrown around translates to somewhere between less than 2Mbps (attenuation limit for fixed rate home2000 is 43dB) and nothing.
 
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