Hey guys,
Got a call on Friday whilst I was on my way to Edinburgh telling my mondeo was finally ready for collection...and told them i'd get it today.
Helphire phoned to confirm this this morning, and they said that the courtesy car insurance would then cease at 5pm and i should just hand the keys to ford. Easy enough it sounds!
Got there, and my car was parked infront of reception, so before going in I had a quick visual inspection.
First thing I noticed was "ffs the lights don't match up now" after they replaced one headlight that was damaged and didnt replace the other, so it looks blatantly repaired now:
Not a massive issue, i thought I can always see what they say with regards to perhaps getting something done to the drivers side one to make it look a bit better or something. But then i looked at the drivers side of the car:
Now....this CERTAINLY wasn't there when it went in
Spoke to the bodyshop manager and he is swearing blind that they didn't do it, and the damage looks to have been there "for at very least a good few months and has been attempted to be repaired by a poor amature with what looks like a soldering iron" to quote him.
Partly right.....in November 2007 there was a rip to the right hand side of the jacking point cover that was repaired by a professional body shop, but it was IMPOSSIBLE to see after the repair, very good job....
Hard to see in a low res version but looking back at the original:
Crop from it. Perfect, or at least most definitely NOT like pictured above.
What they have blatantly done is driven the car onto a ramp far too quickly not realising that this has been lowered and wont go on quite as easily as your standard garden ST. I had it done by a mechanic when he let me borrow his ramps and said he'd guide me on, hense me having to get it repaired earlier....easy to do, but they should know better or at least own up to it.
Phoned helphire there and then but got stuck on hold and had other things to get on with, so i flat out refused to accept the car back and took the bmw home. GOt home at 4:55, and sat on hold to helphire for about 40 minutes to be told the people that could arrange my insurance to be extended are only in office 9-5....and i need to get to work leaving at 7.30am tomorrow!! GAH
Can't believe the ***** are trying to say it was already there, i even saw the car on the wednesday before last in the bodyshop car park whilst it was waiting for the parts and it wasnt there then! Hopefully helphire will sort it out, they have NO proof of the condition of the vehicle before it was taken in, they have no check sheets or anything that they do on the car so it's my word against theirs!
Tom.
Got a call on Friday whilst I was on my way to Edinburgh telling my mondeo was finally ready for collection...and told them i'd get it today.
Helphire phoned to confirm this this morning, and they said that the courtesy car insurance would then cease at 5pm and i should just hand the keys to ford. Easy enough it sounds!
Got there, and my car was parked infront of reception, so before going in I had a quick visual inspection.
First thing I noticed was "ffs the lights don't match up now" after they replaced one headlight that was damaged and didnt replace the other, so it looks blatantly repaired now:
Not a massive issue, i thought I can always see what they say with regards to perhaps getting something done to the drivers side one to make it look a bit better or something. But then i looked at the drivers side of the car:
Now....this CERTAINLY wasn't there when it went in
Spoke to the bodyshop manager and he is swearing blind that they didn't do it, and the damage looks to have been there "for at very least a good few months and has been attempted to be repaired by a poor amature with what looks like a soldering iron" to quote him.
Partly right.....in November 2007 there was a rip to the right hand side of the jacking point cover that was repaired by a professional body shop, but it was IMPOSSIBLE to see after the repair, very good job....
Hard to see in a low res version but looking back at the original:
Crop from it. Perfect, or at least most definitely NOT like pictured above.
What they have blatantly done is driven the car onto a ramp far too quickly not realising that this has been lowered and wont go on quite as easily as your standard garden ST. I had it done by a mechanic when he let me borrow his ramps and said he'd guide me on, hense me having to get it repaired earlier....easy to do, but they should know better or at least own up to it.
Phoned helphire there and then but got stuck on hold and had other things to get on with, so i flat out refused to accept the car back and took the bmw home. GOt home at 4:55, and sat on hold to helphire for about 40 minutes to be told the people that could arrange my insurance to be extended are only in office 9-5....and i need to get to work leaving at 7.30am tomorrow!! GAH
Can't believe the ***** are trying to say it was already there, i even saw the car on the wednesday before last in the bodyshop car park whilst it was waiting for the parts and it wasnt there then! Hopefully helphire will sort it out, they have NO proof of the condition of the vehicle before it was taken in, they have no check sheets or anything that they do on the car so it's my word against theirs!
Tom.
Last edited:
, even going slowly. Only way to get it on cleanly was to physically lift it by the rear arches when it reached the grounding point: