And thats not hassle?
It's not hard to phone, just incredibly time consuming being put on hold and talking to an incomprehesible monkey at the other end. Its also expensive given that most helplines seem to want to charge you nowadays.
So you may be happy with devoting your time and money to M$ but i'm really not
so why do you care
you must not be on live?
so going out of your way to be upset at something that is not in your life?
and why call them monkeys? because they are in india? poor taste
why do you use microsoft pc software if you dont give them money?