Having trouble with SATA DVD rom...... advice please

_Jimlad_

_Jimlad_

_Jimlad_

Soldato
Joined
5 Jun 2005
Posts
20,915
Location
Southampton
Hey Guys, got my machine all up and running, but had to use an IDE DVDROM and not the Sony NEC Optiarc AD-7200S 20x DVD RW SATA Dual Layer RW, it’s brand new with all my stuff from OCUK,

I can’t seem to get the thing to work corretly, it takes an age to read a disk and after a whle it will come up with ‘not responding’ this is the same with data or audio too. Sometimes an audio CD will play and then it cuts out after 10 seconds or so. I can't install any programs using it.

I don’t have another SATA drive to test, but have concluded it’s not the cable or the SATA port on the motherboard. As i have swapped the HD around and that works in either port with either cable. My shuttle only has two SATA ports 'SATA 1' and 'SATA 2' as labeled on the motherboard, i presume 'SATA 1' is the default for the HD?

just wondering if there might be any bios settings i’m missing ? as the bios does pick it up. Gonna try and borrow a SATA cdrom of someone and test, but would appreciate any ideas or random guess’s knowing my luck it’s a duff drive!

but what happens if i send it back and it's not?
 
My advice would be...

that if the IDE drive reads the same disk better. then it may be a fault with the SATA drive.

have you tried a new SATA cable connecting to the motherboard?
have you tried plugging the cable into another SATA port on the board?

if so then its probably worth gettin it RMA'd, however i think OCuk do charge if theres nothing wrong with it.
 
yeah checked all my cables and leads, tried swapping with the HD and they all seem ok, i emailed tech support for my shuttle computer they sent me this

Dear Shuttle customer,

If you want to use SATA ODD, please setup BIOS to AHCI mode.
After changing IDE mode to AHCI, you have to reinstall Windows
with attached driver (F6 install). Thank you.

but is that correct you need to pre install driver for SATA dvd rom?
 
Are your SATA ports set to RAID or ACPI?
If so I can almost guarantee this is where the problem is.

There are a load of SATA optical drives that simply do not like controllers running in this mode.
I've been told that the fault actually lies with the Optical Drive manufacturers - but I've no proof.

I had a Samsung SATA DVD-RW drive which was absolutely fine when the controllers were in standard mode, but the same as you describe when in ACPI mode.
More recently I've had the Pioneer Blu-Ray Reader/DVD-RW drive and that has exhibited exactly the same issues.
Disks not recognised, taking an hour to install something etc.

Currently the only solution I have is to use the SATA controllers in "standard" mode as the optical drives seem to be a lot happier that way.
Unless you actually need RAID, you don't lose much from running in Standard over ACPI.

If you're already in Standard Mode then I don't know - sorry :)
 
Just read your latest post.
Interesting - they are advising completely the opposit to what I've said :)
Oh well - they must know best I'm sure.
 
thanks for the reply, i need to check my bios to see what i have selected, do you know what area it should be in? and does my post above yours make any sence, they are saying to install this acpi driver before install?
 
You must log in or register to reply here.
Back
Top Bottom