183.2% APR..is that legal?

My mum used to work for them, it's totally legit and people in extreme debt tend to use them. You end up with a loan shark coming round every week or so for their payment, this was my mum's job.
 
As said it is entirely legal but rather unethical. Many of these are targetted at people who already have a bad credit history so the rates are higher to factor in that defaults are more likely - it makes for a somewhat vicious circle.
 
Fair point.

They must get a nice return overall though?

Not really. The setup and paperwork costs are fairly high and you're lending small amounts. There will be a high level of default as well, plus a large amount of man-power required to 'make the arrangements work'...
 
I just spoke to my mum about this since I read this thread.

She said one thing Provident don't tell people is that if you can't afford to pay back their loan in the agreed time you can pay a "silver coin of the realm" weekly until whatever time it's paid off.

She said though that they do not tell their customers this.
 
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