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Vista x64, ATI 8.5 - atikmdag crashes.

slipd

slipd

slipd

Soldato
Joined
26 Feb 2004
Posts
4,819
Location
Hampshire, England.
Hi guys,

I often get the above crash message in my system tray? I usually get "your system has recovered" message...

I've been looking around on the net and it seems that if you install an MS driver over the top of the 8.5 Cats it sorts out the problem? Can anyone confirm this and tell me how you actually do it. In Device Manager when I try to update the driver I get told the device is up-to-date :(

Cheers,

SW.
 
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knowledge123 said:
My 2900XT used to do it (Vista HP 32) whenever I had dual monitors, but I thought that they solved that.
Click to expand...
Thanks for the links mate. Did you ever sort out the issues with the 2900XT then?

That's what I'm using and I have dual monitors enabled :(

SW.
 
I had this problem with my 8800GT on my dual monitors with the latest forceware drivers at the time. I think going back to an older driver fixed the problem, and upgrading to the next release one when I could also seemed to be fine too.
 
sam.wheale said:
My second monitor is my TV - but its never actually on when I get the crash?

SW.
Click to expand...

maybe your problem is unrelated to mine then? my system is rock solid with a single screen. as soon as i enabled the 2nd one, it sometimes crashes with minutes (longest i've gone is a couple of days). i've decided it's not worth the hassle and unhooked my 2nd screen - luckily it was never my intention to run a dual screen setup. it's just that when i got my new monitor, i kept my old one as it's too crap to sell. if i really did want dual screens, i guess i'd try a little harder to make it work. :p
 
sam.wheale said:
Thanks for the links mate. Did you ever sort out the issues with the 2900XT then?
Click to expand...

Unfortunately, I sold my second monitor some months ago as I never really used it, because of this problem. Sometimes it would just randomly BSOD when watching a DVD in WMP, but it was very rare that it would do it in a game. :confused: :(


Also dug up this:
737-27116: Radeon™ Series - ATIKMDAG has stopped responding error messages

The information in this article applies to the following configuration(s):

* Radeon™ HD 3800 series
* Radeon™ HD 2900 series
* Radeon™ HD 2600 series
* Radeon™ HD 2400 series
* Radeon™ X1900 series
* Radeon™ X1950 series
* Radeon™ X1900 series
* Radeon™ X1800 series
* Radeon™ X1650 series
* Radeon™ X1600 series
* Radeon™ X1550 series
* Radeon™ X1300 series
* Radeon™ X1050 series
* Radeon™ X850 series
* Radeon™ X800 series
* Radeon™ X700 series
* Radeon™ X600 series
* Radeon™ X550 series
* Radeon™ X300 series
* Radeon™ 9800 series
* Radeon™ 9700 series
* Radeon™ 9650 series
* Radeon™ 9600 series
* Radeon™ 9550 series
* Radeon™ 9500 series
* Windows Vista 32-bit Edition
* Windows Vista 64-bit Edition

Symptoms:

When running games or full screen video, some users may be shown a message stating ATIKMDAG has stopped responding but was successfully recovered. In some cases, the system will continue to work as normal. Alternately, this error message may not result in the system being recovered and the system may need to be reset.

Details:

The issue is generally not caused by the graphics driver. It is caused by hardware or system issues. The most common causes for this issue include:

* Insufficient Power
* Bad Memory Modules
* Over Clocking
* Motherboard/Memory Compatibility
* Overheating
* Defective Motherboard


Please refer to this Microsoft for an explanation of the message

Solution:

The following are suggestions you can try in order to isolate the cause of your issue:

* Remove some memory or move memory to a different slot
* Try a different memory brand or replace the memory
* Test with a different power supply
* Test the graphics card in a different system with the same driver version installed.

o If it works the issue is not the graphics card or graphics driver.
o If it does not work, obtain warranty service for the graphics card if still under warranty or try a replacement graphics card.

* Obtain warranty service for your graphics card if still under warranty or try a replacement graphics card if don’t have the option to test your card in another system.

If you have this issue and can reproduce it on command, it is not random or intermittent, please collect the following information to submit to us.

1. Your motherboard Make and Model # or System Make and Model #.
2. A System Information report. In the search box from the Vista menu type msinfo32. Save the file.
3. A Direct X Diagnostic report. In the search box from the Vista menu type dxdiag. Save the file.
4. If you have Catalyst Control Center installed, please collect the data for the Graphics Hardware from the Information section. Take a screen shot or copy the information down.
5. Specific details to reproduce the issue. Document each and every step taken before the issue occurs. Ensure to include your application version including all patch versions installed. For video what format of video, if possible provide a link to a video clip we can use for reproduction.
6. Please provide all your settings for both your application and Catalyst Driver settings if changed from default.
Click to expand...
 
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I'm using the 8.6's now and still getting this crash... Just had a bsod too - haven't had one of them because of this driver problem for ages?

Recently I've been getting the "your system has recovered" message in my system tray after a bit of monitor flickering etc.

Is there still no definitive solution to this problem? Has it been sorted out with the 48xx series of cards because that is probably going to be the only solution - an upgrade :o

Atm I'm using Vista x64 and a 512 MB 2900XT.

Cheers,

SW.
 
Just to say im also running vista 64 with a 2900xt 512mb and havent had a problem at all, ( currenlty on 8.6, no probs on 8.5 ethier) if i remember rightly i had the same problem a few driver releases( ethier the 7.* or 6.*) ago, was with just 1 specific game also had constant vpu recovery ( this was on XP ) i just started sending all the log files to ATI, think i sent in over 100 in a month, but it seemed to help as a the next driver release sorted it.
My adivce is go back to a driver release that worked without any problems, and email the catalyst support team with the log files ( if any ) and hope that the next release date fixes the issue.
 
Cheers for the advice mate, I'll have a play about. My worry now is that the card itself mabye faultly...

I had no issues at all with XP tho :(

SW.
 
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I get this too, both with my X1950XTX and its replacement 4850. The X1950 was flawless under XP so I'm assuming it's a Vista-related issue.

FWIW, I'm also running dual monitors.

Annoying issue though...
 
adi67 said:
I get this too, both with my X1950XTX and its replacement 4850. The X1950 was flawless under XP so I'm assuming it's a Vista-related issue.

FWIW, I'm also running dual monitors.

Annoying issue though...
Click to expand...
I left everything connected and I tried turning off dual monitors but I still had the problem.

If it is not just me then, it is a very annoying issue! You've also put me off getting a 48xx series now if my problems are going to persist :rolleyes: :D

SW.
 
I also have this issue on VistaX64 with dual monitors running off a 2900XT. Not tried it with the newest drivers but from what I read here it doesnt seem to make a difference. Slightly off putting for my 4870 purchase coming up soon to see it could still happen :/
 
i'm also having this issue with my shiny new 4850. (clean windows install with the 4800series hotfix drivers with nothing installed before). also had the same problem with my 3850 so for me, the issue is definitely with ati's vista x64 drivers and dual screens......
 
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