So I used to have a barclay card - about 2 years ago I canceled and made sure I kept the letter confirming that it was canceled. Just sorting through my paperwork now and while I have been traveling (for 6 months or so) they decided to reopen my account and send me a brand new card with a 2000 pound spending limit!
This must be illegal or something!?1 I called them to ask why I had been sent another card, they informed me that they had no record of me having canceled the card. I gave them the date of their letter and letter reference that was sent when I did cancel the card......they didnt have an explanation but said I would need to send them another letter if I want to cancel my new card.
I thanked the lady and hungup (no point in being rude to a phone monkey) - might call back to speak to a manager later on but to be honest I am disgusted. What if that card had been stolen - as I no longer have card protection any more (figured I wouldn't need it without the card
) I could have ended up owing barclays 2000 pounds for their incompetence.
I must admit im a bit peeved - thoughts?
This must be illegal or something!?1 I called them to ask why I had been sent another card, they informed me that they had no record of me having canceled the card. I gave them the date of their letter and letter reference that was sent when I did cancel the card......they didnt have an explanation but said I would need to send them another letter if I want to cancel my new card.
I thanked the lady and hungup (no point in being rude to a phone monkey) - might call back to speak to a manager later on but to be honest I am disgusted. What if that card had been stolen - as I no longer have card protection any more (figured I wouldn't need it without the card
) I could have ended up owing barclays 2000 pounds for their incompetence. I must admit im a bit peeved - thoughts?
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