Hacked MSN Account

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Hey All,

How does one go about dealing with a hacked MSN account, when both password and memorable information have been changed.

Is there a number you can call?


:)

Dan
 
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Mine was hacked a few weeks back, I sent an email to Microsoft customer support and they were excellent. I couldn't remember my secret question OR alternate e-mail.

In the end I had to answer questions such as -
The IP I used most frequently to log in.
My screen name on MSN messenger.
The e-mail addresses of some of my MSN contacts.
The last time I was logged in.

I had my account back after about 3 days :D
 
Mine was hacked a few weeks back, I sent an email to Microsoft customer support and they were excellent. I couldn't remember my secret question OR alternate e-mail.

In the end I had to answer questions such as -
The IP I used most frequently to log in.
My screen name on MSN messenger.
The e-mail addresses of some of my MSN contacts.
The last time I was logged in.

I had my account back after about 3 days :D

Certainly improved then! :eek::)
 
Try going through the "Forgot password" program on the Hotmail site, I can't exactly remember the e-mail address I used to contact Microsoft but it should be on there somewhere. I'll try and find the e-mail I used in the meantime.
 
Mine was hacked a few weeks back, I sent an email to Microsoft customer support and they were excellent. I couldn't remember my secret question OR alternate e-mail.

In the end I had to answer questions such as -
The IP I used most frequently to log in.
My screen name on MSN messenger.
The e-mail addresses of some of my MSN contacts.
The last time I was logged in.

I had my account back after about 3 days :D

That's actually quite impressive. The majority of companies would say tough if you had forgotten both!
 
Hey All,

How does one go about dealing with a hacked MSN account, when both password and memorable information have been changed.

Is there a number you can call?

Silly Mothers...

:)

Dan

It's impossible to "hack" an email account, what you meant to say was you gave someone the password.
 

Have you added anyone recently that you don't know and isn't replying?

There was a massive thing a year or so back about people being added then suddenly being hacked. I myself am getting numerous invites by non-english speaking people that I'm dubious about. It's a possibility.
 
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Have you added anyone recently that you don't know and isn't replying?

There was a massive thing back a year or so back about people being added then suddenly being hacked. I myself am getting numerous invites by non-english speaking people that I'm dubious about. It's a possibility.

Not that i recall to be honest, i am assuming it was via MSN

5pm last night was fine, went out and got drunk and tryied to log on this morning with no luck.
 
Not that i recall to be honest, i am assuming it was via MSN

5pm last night was fine, went out and got drunk and tryied to log on this morning with no luck.

CAPS LOCK ON? try typing the password in notepad to check your not typing it wrongly. The booze could also be affecting your memory (i've typed incorrect passwords loads of tme when hungover), are you 100% sure you've got the right password?
 
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