Ebay postal insurance is it needed ?

Ice Tea · 7 Sep 2008 at 12:03

Ebay postal insurance is it needed if the person is sending Royalmail Recorded as i've never used it before and wondered if i should be or if it was a waste of 0.99p ?

Thanks

Rotty · 7 Sep 2008 at 12:11

I never pay for it if optional, it is the seller's responsibility to make sure it gets to you

didgemaster · 7 Sep 2008 at 12:14

I always use the signed for service +72p

That way you can prove that the item has been delivered and it has basic insurance

- £36 I think

Ice Tea · 7 Sep 2008 at 12:15

Yeah noticed it as always optional but wasn't sure.

Tican · 7 Sep 2008 at 12:20

It's all too easy for buyers to say it never arrived if insured/tracked postage isn't used. IIRC Paypal/eBay only accept special delivery for the seller protection (Can anyone confirm, as I have some things to send too

? )

Energize · 7 Sep 2008 at 12:44

When you send something by any class of post you get a receipt of posting, which is proof enough. Insurance just means the value of the parcel will be refunded by royal mail if it gets lost.

Vanilla · 7 Sep 2008 at 12:47

As someone already said it's the sellers responsibility to get something to me and get it to me undamaged.

I'm not paying for the insurance! they can.

Energize · 7 Sep 2008 at 13:27

Vanilla said:
As someone already said it's the sellers responsibility to get something to me and get it to me undamaged.

I'm not paying for the insurance! they can.

As it says on the ebay website, it isn't the sellers responsibility if something gets lost in the post, you have to deal with the postal service.

edavies87 · 7 Sep 2008 at 13:57

It isnt the sellers responsibility. I found that the hard way. The guy sent to my item to an old address. (Despite me checking my paypal receipt to make sure it wasn't my fault!) Ebay claims it was my error and the seller wasnt liable!

Amleto · 7 Sep 2008 at 14:01

Energize said:
As it says on the ebay website, it isn't the sellers responsibility if something gets lost in the post, you have to deal with the postal service.

but the buyer never entered into any service/contract with the postal service/courier/other.

Rotty · 7 Sep 2008 at 18:17

Amleto said:
but the buyer never entered into any service/contract with the postal service/courier/other.

exactly, Ebay may say one thing but the law says another