Dear Customer,
We’re writing to you regarding your pre-order for LittleBigPlanet. Unfortunately Sony have been in touch with us this morning to inform us that due to copyright / image issues they are unable to provide us with the LittleBigPlanet Sackboy figurines originally promised for launch:
“As per our telephone conversation I can confirm that we are unable to provide you with the LittleBigPlanet figurines you were expecting for launch. This is due to copyright / image issues.
As a replacement we will provide you with LittleBigPlanet T Shirts. These will be sent with (or before) your delivery of the game. I am awaiting an image of the T Shirt and will send this to you when i receive it.
Once again I apologise for any issues / inconvenience this may cause.”
We are of course extremely disappointed with this and offer our apologies, as you can see from the above e-mail though Sony are instead providing us with LittleBigPlanet t-shirts to send with your pre-order.
As we value your custom and don’t like to disappoint anyone we’ve also decided to add a £2 voucher to your pre-order that can be used on your next purchase with us. By receiving this e-mail you are also one of the lucky customers guaranteed to receive a t-shirt from the limited stock!
You will shortly see the product title on the website change from:
LittleBigPlanet + FREE 3 Inch Sackboy Figurine (while stocks last)
To:
LittleBigPlanet + FREE T-Shirt (while stocks last) + GBP 2.00 Voucher (Pre Order Only)
Our sincere apologies again for this unfortunate situation, we hope you’ll be satisfied with the alternative freebie.
Kind Regards,
