Can't get online

El Jimben · 4 Oct 2008 at 14:41

I've reinstalled Windows recently and I'm having trouble getting back online. I've got a BT home hub which is connect to my PC via USB, all the relevant lights are on and it must recognise that it's connected as it goes through the tests ok when installing the software.

However, once that's done, the Hub Manager says that it can't find the hub and keeps coming up with the message saying "no default gateway". I know that the hub is working as my laptop connects to it fine wirelessly. I must've done this a million times before but I just can't work out where I'm going wrong, any ideas?

marc2003 · 4 Oct 2008 at 15:16

question: why in the world would you connect via usb? surely your pc has an ethernet port? :confused:

(sorry this isn't a more helpful post. i'm not familiar with the homehub.

)

El Jimben · 4 Oct 2008 at 18:30

marc2003 said:
question: why in the world would you connect via usb? surely your pc has an ethernet port?

(sorry this isn't a more helpful post. i'm not familiar with the homehub. )

I lost the Ethernet cable! Is there a significant performance difference then?

phi1 · 4 Oct 2008 at 18:51

I think ethernet is always best no messing about always connected then. A cable is only a couple of pounds from a local shop. Id strongly advise getting one!

tolien · 4 Oct 2008 at 19:23

The biggest benefit of using ethernet is you don't need any software (OS and network card drivers aside).

El Jimben · 6 Oct 2008 at 20:21

I see, I'll think about swapping if I ever get the bloody thing working again then. Can anyone offer me any advice on that front?

tolien · 6 Oct 2008 at 21:01

Get an ethernet cable and fix both problems?