ITIL book - recommendations

Mikey · 28 Oct 2008 at 10:19

Can anyone recommend a good book for ITIL Foundation? How hard is the exam etc?

[DOD]Asprilla · 28 Oct 2008 at 10:45

Mikey said:
Can anyone recommend a good book for ITIL Foundation? How hard is the exam etc?

It's a piece of the proverbial.

I did mine about 3 years ago and it might have changed now, but it was stupidly easy. You didn't need a book, just the little booklet they handed out as part of the course and that was only for quick reference.

Mikey · 28 Oct 2008 at 10:59

Got jobs requesting certification in it.. Going for a job at NATS at they have put a heavy weight on it. Could I do it in a week etc?

[DOD]Asprilla · 28 Oct 2008 at 11:05

Mikey said:
Got jobs requesting certification in it.. Going for a job at NATS at they have put a heavy weight on it. Could I do it in a week etc?

Foundation? I think it takes three days including the exam.

HEADRAT · 28 Oct 2008 at 11:07

Yep three days including exam, pretty easy to be honest.

Mikey · 28 Oct 2008 at 11:08

Cool, just need to find the right book now and go from there.

Just order this one :
Passing your ITIL foundation exam: the official study aid: The Official ITIL Foundation Study Aid (Paperback)