Silent calls and my rights?

toosepin

toosepin

toosepin

Associate
Joined
9 Jun 2006
Posts
954
Location
Manchester
Hi,

Every day for the past 2 weeks I've been receiving silent calls from 5 different numbers at a rate of about a 50 a day. Usually the calls arrive in bunches; one after the other for half an hour straight and they're usually in the early hours around 3-5am. For example last night I recieved 34 missed calls. If I dont answer and hangup they spam my voicemail with blank messages and fill it up.

Because my girlfriend is away at the moment, we're sort of juggling contact as best as we can and so I can't turn my phone off or set it to silent and so it's getting unbelievably frustrating being woken up by my phone ringing.

I spoke to my provider (three) and they told me I could sign up to the TPS or change my number.

The worrying thing is I am signed up to the TPS. I have been for over six months. I'm also signed up to the silent call prevention service :rolleyes: and I can't change my number until my girlfriend is back.

How can I stop these calls? What about visiting the Police? Surely this is some form of harassment?


EDIT: Whilst I was typing this post I've had 5 missed calls and 5 shiny new voicemail messages.

Here are the numbers for all the calls:

0162 375 2622
0162 375 7707
0162 375 0908
0162 375 7400
0115 975 7020
 
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The worrying thing is I am signed up to the TPS. I have been for over six months. I'm also signed up to the silent call prevention service
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Seems like everyone who gets owned by silent calls / nuisance calls is signed up to this stuff :p
 
Not a permanent solution, but have you thought of buying a Pay-As-You-Go sim card for your phone? You should be able to get one for free or a couple of quid and give the number to your partner so she can contact you and you can ignore the other calls.
 
Not much you can do as AFIK if it's a machine and when you answer, the person doesn't get put on your call then the company is not in breach of TPS.
 
01623 Mansfield, Notts
0115 Nottingham

you know anyone from these places, signed up to anything online or via post?
 
I'd be changing my number, not exactly a big deal to send a group text to people who will need it to inform them.
 
Jotun said:
Not a permanent solution, but have you thought of buying a Pay-As-You-Go sim card for your phone? You should be able to get one for free or a couple of quid and give the number to your partner so she can contact you and you can ignore the other calls.
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Yeah that was floating around, but we've got a price plan sorted because she's abroad (in the middle east) linked to our contracts etc so the change of service will kill us via the new charges.
 
colinuk said:
01623 Mansfield, Notts
0115 Nottingham

you know anyone from these places, signed up to anything online or via post?
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Unfortunately, no. I have been to Nottingham a couple of times visiting friends a few years back but that's about it.

Jez said:
I'd be changing my number, not exactly a big deal to send a group text to people who will need it to inform them.
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The transition needs to be super fast to avoid any complications. Do you know how long a contract number takes to be changed? The call-centre guy was clueless and kept on repeating the same thing off his manual "I would recommend to you sir that you change your number".

On a side-note, whatever happened to being able to block callers / certain calls?
 
It will more than likely be a badly configured dialler, BT should be able to sort the problem with banning the numbers presented from ringing your phone. My wife had a similar issue on her mobile and we engaged the police in the end and tracked it down to a small business working within North Staffs University. TPS is OK for major organisations but then these tend not to be the problem and silent callers.
 
toosepin said:
Unfortunately, no. I have been to Nottingham a couple of times visiting friends a few years back but that's about it.



The transition needs to be super fast to avoid any complications. Do you know how long a contract number takes to be changed? The call-centre guy was clueless and kept on repeating the same thing off his manual "I would recommend to you sir that you change your number".

On a side-note, whatever happened to being able to block callers / certain calls?
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It isn't instant, but the downtime will be non-existent. It will simply flick from one to another one day. When you realise that its changed just phone her and say "hello, this is my new number, please save it over the top of the old one" :)
 
Housey said:
It will more than likely be a badly configured dialler, BT should be able to sort the problem with banning the numbers presented from ringing your phone. My wife had a similar issue on her mobile and we engaged the police in the end and tracked it down to a small business working within North Staffs University. TPS is OK for major organisations but then these tend not to be the problem and silent callers.
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Ah that's good to hear. What was the time span from complaining to problem sorted? How did you go about it? Did you nip into your local plod station?
 
Why the government don't do something is beyond understanding, all owners of those machines should be subject to summary destruction.
 
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