Unable to receive emals via virgin - Outlook 2007

Morba · 14 Dec 2008 at 21:53

For some strange reason I am unable to receive emails into outlook 2007.

ISP: Virgin (previously blueyonder rather than NTL).

Not a virgin email address, but one hosted on streamline.net.
Have been fine for over a year, but suddenly I get the following error (also for another email address, also not virgin):

Task 'email address - Receiving' reported error (0x80042108) : 'Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

I can see the emails via webmail completely fine and i know its not a streamline issue (otherwise the other email address would be fine).

Anyone else experienced this or have a clue what it could be?

Brian Stuart · 14 Dec 2008 at 22:12

Virgin Media email working fine here I sent my virgin email a test from my domain email and everything is fine

Edit I use Outlook 2007 as well.

iMacMart · 14 Dec 2008 at 22:16

Long shot but is the POP port open on the router? If you are behind one that is?

Morba · 14 Dec 2008 at 22:30

tweakinfreak said:
Long shot but is the POP port open on the router? If you are behind one that is?

I've not got anything set for fowarding and no specific restrictions, this has not changed recently (or ever tbh!)

from canyouseeme.org:

Error: I could not see your service on 92.235.159.221 on port (110)
Reason: Connection refused

Morba · 14 Dec 2008 at 22:31

Brian Stuart said:
Virgin Media email working fine here I sent my virgin email a test from my domain email and everything is fine

Edit I use Outlook 2007 as well.

that just sits in my domain webmail :/

swinnie · 14 Dec 2008 at 22:38

What POP3 mail server do you use?

Morba · 14 Dec 2008 at 22:53

just uninstalled AVG, forgot i had recently installed v8. Issue gone.. must be something within the setup for email security within v8, will have a look around to see what can be done :]