Was I right here.

Admiral Huddy · 2 Jan 2009 at 09:33

This morning I went to grab a coffee but the shop I would normally visit was closed. So I reluctantly went to an alternative high street coffee shop. Now I can't drink cows milk so I have to have Soya as an alternative.

They charged me an extra 35p for this. I know it's only 35p but on principle, this is wrong surely. I thought we were supposed to be living in a world were discrimination was frowned upon.. not to make a profit on.

I had already given them my cash, they had already made the drink before I realised and I was refused a refund after complaining. I did cause a bit of scene it has to be said, I was steaming (excuse the pun)!

triggerthat · 2 Jan 2009 at 09:35

Was the shop a chain?

Volcs · 2 Jan 2009 at 09:37

Soya probably incurs them more cost so why shouldn't they charge extra for it? It's not discrimination - it's economics.

uknowist · 2 Jan 2009 at 09:37

isit more expensive to buy in the supermarket?

platypus · 2 Jan 2009 at 09:38

Simple supply and demand, soya milk will cost them more to buy.

SentineL-X · 2 Jan 2009 at 09:39

Volcs said:
Soya probably incurs them more cost so why shouldn't they charge extra for it? It's not discrimination - it's economics.

Completely agree here, it's not discrimination at all.. It's your choice to drink a coffee with Soya milk, not theirs, and you didn't HAVE to buy said coffee, you could have gone elsewhere.

Admiral Huddy · 2 Jan 2009 at 09:40

Volcs said:
Soya probably incurs them more cost so why shouldn't they charge extra for it? It's not discrimination - it's economics.

Granted - but to me it's no different in providing an alternative such as semi-skimmed and fat free.

mame · 2 Jan 2009 at 09:41

They are just offering something for sale, you are choosing to buy it.

Dave M · 2 Jan 2009 at 09:42

I can understand the extra cost - soya milk costs more and what they open has a good chance of being spoiled because not many people will ask for it.

Do you think they're increasing the price too much or that the price should be the same? The former is really just speculation and I can't agree with the latter.

Volcs · 2 Jan 2009 at 09:42

Admiral Huddy said:
Granted - but to me it's no different in providing an alternative such as semi-skimmed and fat free.

Except it costs more

.

Combat squirrel · 2 Jan 2009 at 09:43

Admiral Huddy said:
Granted - but to me it's no different in providing an alternative such as semi-skimmed and fat free.

It is different though, the source is different, and therefore the costs are higher, also its less popular, so will cost more, as said economics but also the physical fact more is involved in producing it.

Admiral Huddy · 2 Jan 2009 at 09:45

I'm saying it should be the same. I've not come across this to date where they charge differently which is why it surprised me a bit.

uv · 2 Jan 2009 at 09:46

I've worked in many coffee shops, and taken delivery orders - they aren't making much profit selling soya for 35p extra, as the amount they pay for milk is peanuts.

It's more expensive for you because it's more expensive for them, simple

Cookie-Monster · 2 Jan 2009 at 09:47

why should it be the same, should water cost the same as beer?

they are different products and as mentioned cost different amount to procure and the risk of holding them is higher as soya is less likely to be utilised.

platinum87 · 2 Jan 2009 at 09:51

Admiral Huddy said:
Now I can't drink cows milk so I have to have Soya as an alternative.

They charged me an extra 35p for this. I know it's only 35p but on principle, this is wrong surely. I thought we were supposed to be living in a world were discrimination was frowned upon.. not to make a profit on.

I had already given them my cash, they had already made the drink before I realised and I was refused a refund after complaining. I did cause a bit of scene it has to be said, I was steaming (excuse the pun)!

i cant get my head around this..

you expect your own personal choice must be free? or else it is discrimination?

Combat squirrel · 2 Jan 2009 at 09:52

Admiral Huddy said:
I'm saying it should be the same. I've not come across this to date where they charge differently which is why it surprised me a bit.

Ummm well its not the same and its totally understandable it costs more, for the many obvious reasons listed, I wish a Aston Martin DB9 cost the same as my Pug, but it dont, so life goes on,lol. So in answer to your original question 'Was I right here' ? id be inclined to say no, sorry Mr Huddy, sometimes that's the way the cookie crumbles!

brummie · 2 Jan 2009 at 09:53

I cant believe anyone would kick up a fuss because a shop wanted to charge 35p extra for something, specially as it was something extra. :rolleyes:

Having said that, they should have refunded the product as you no longer wanted it.

Schizo · 2 Jan 2009 at 09:54

have a coffee before you leave....saves all the hassle.

platinum87 · 2 Jan 2009 at 09:55

brummie said:
Having said that, they should have refunded the product as you no longer wanted it.

its food/drink, you expect to go into a resturant and order an expensive meal, drink a glass of wine, and then when your meal arrives you dont eat it and demand a refund??

MooMoo444 · 2 Jan 2009 at 09:57

You're asking them for an alternative to regular milk and they are providing it, though charging more because it's not the norm ingredient

I dont see the problem, its like going to a pizza place and expecting all toppings to be the same price.

Also as said already, obviously they are obliged to refuse a refund as they can't re-use it.