New OcUK Customer Service Forum

[Spie]

As part of our commitment to improve customer service the new OcUK Customer Service forum is now open. This forum is for OcUK customers only therefore please include your Order Number or RMA Number in your opening post.

Posts are only visible by those that make them and OcUK Moderators so your privacy is assured.

The new forum is moderated by no less than 6 OcUK Moderators who are all full-time OcUK employees - Smirnoff, Fatboy, Slackworth, Yewen, Ace Modder and Telescopi. Whilst they all browse the forums outside work hours you'll get the quickest response whilst they are at work.

I hope you find this new support feature useful

 

[Richdog]

See, I do have good ideas from time to time.

 

[Scottland]

Nice, good move

 

[shauncr91]

Good idea

Can we also arrange returns through this forum, request an RMA number and such ?

 

[AtreuS]

A good idea and very wise to make it only visible by the poster and mods.

 

[CliffyBiro]

Great idea.

 

[Strife212]

Sounds good

 

[Soviet]

Sounds like a great idea.

 

[yantorsen]

Seems like a good idea to me.

 

[Happy]

Excellent idea

 

[slambo69]

Anything to get an excuse to browse the forums during work hours...

 

[GeForce]

Good plan

 

[aardvark]

good stuff.

 

[G|mp]

Do banned members that are customers still need to go through the webnote/phone route?

 

[Slackworth]

What a great idea...

Oh wait...

 

[JamesU2005]

Great idea!

Well done to all involved.

 

[Slogan]

Very good idea.

 

[meghatronic]

Great idea. Should cut down on shop bashing too.

 

[Burnsy2023]

Do banned members that are customers still need to go through the webnote/phone route?

I'd assume so, it's not like they can post....

 

[G|mp]

I'd assume so, it's not like they can post....

That's why I asked because I dare say there's a fair few banned members that are still customers

Merci for clearing that up