anyone work for jobcentreplus?

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Soldato
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because if it was down to me absolutely everyone would be shot. most incompetant bunch of a******* i've ever met.

was waiting for benefit to come then i could apply for learndirct. great!!! something to help me!!

hang on - you're too intelligent. having gcse's and a levels is against the law.

oh and after telling me i'm getting my benefit, the next day they send a letter saying it's going to be stopped.

to say i am ***** off would be an understatement. i've waited for a month and had to fill out a 60page booklet for no ******* reason.

idiots.:mad:
 
they are a nightmare, I went traveling around Oz a while back with the misses. We both quit our jobs to go in the first place.

When we came back we both applied for benifits to see us through until we got a new job. I was granted JSA but the misses was told as she quit her job before she left she was not eligible. When we pointed out we both were in the same circumstances they just looked at us with a blank expression and said there was nothing that could be done.
 
There must have been a reason you had it stopped, they work by rules it isn't a personal decision. Also the JSP workers are just people with regular lives, they have to deal with a certain 'clientele' all day 5 days a week, i bet most of them are pretty scared. I think they do a great job!
 
I work for them, but sounds like you were dealing with JSA I work on Income Support, can't personally blame your anger, some people are incompetent there but a lot don't do things deliberately. On my section personally we have 6 people and 2 trainees dealing with 30,000 claims so mistakes do get made, not justifying what happened but can only say it wasn't personal.
 
If you saw what they have to deal with on a day in day out basis, you might be a little more charitable (maybe not). I think that they are so used to being abused by knuckle dragging ****s that they tend to go into auto mode and treat other, decent people in a similar manner.
I couldn't even get job seekers cos of my whacking great pension (around £240 a month).

Best of luck for the future.
 
theyre used to dealing with 90% scum everyday. i bet after a while its hard to tell whos having them on and who actually deserves and needs the benefits.

having read what your going through on the forum im guesing that it will be a confusing and complicated case for them. it will get sorted eventually and you will get backdated
 
being a financial analyst i don't really suffer fools gladly. the way i see it - if i was ok i'd work. i'd have started work the i got out of hospital if they would let me. i understand mistakes do get made and people suffer etc. i'm not that mindless but i work like this: once : a mistake. twice : intentional.

maybe the management needs shooting but someone does. i didn't fill out a 60 page booklet for fun.
 
My mother does, she sometimes has to see 50 people a day, most of them are complete *****, someone threatend to stab her the other week.
 
yeah. i had to pay my first visit to a job centre november last year and to be honest i'd hate having to deal with even 1/3 of the complete scum bags that stomp into the place demanding money for nothing (and throwing wobblies when they've been declined because they've done even less than nothing (seriously, how hard is it to ask 3 places (ie supermarkets) if they have vacancies once a week :rolleyes:)).

if your point is valid hold your ground, you'll get it sorted (or at least a reasonable explanation). i did for why they wouldn't backdate my claim AND for why i didn't get my first payment (until i went into the jobcentre, requested help and the money was in my account the same day!)
 
The jobcentre has got much worse of late.

Since being made redundant from full time work in october 2007, I lived off my redundancy for 5 months (whilst looking for the right job). When that ran out I signed on for a little while then had several months of work from an agency up until the end of september '08. At the beginning of december '08 I signed on again after using up all of my savings, and trying to find a job doing CAD when there's practically nothing doing.

The jobcentre sent me a letter claiming that I had used up too much JSA time earlier last year, so they would only pay me for 2.5 weeks and then only pay my NI stamp thereafter. This was up to the 22nd december - cheers :rolleyes: how does that help anything?
Apparently there's a set number of days per year (based upon the last 2 years tax and NI payments) that you can claim JSA for; this period rolls round (similar to the tax year etc) in the first week of january.
However when I enquired if this roll-over would apply to me, they said I would have to sign off for 12 weeks or else it would only count as a continuation of an existing claim and not a fresh claim, therefore I'd still not be entitled to any JSA payment. A week later I was told that this is now 6 months until it's considered a fresh claim "because of the current economic climate." what?!
So basically I'm flat broke. There are no jobs in what I'm qualified in, near me. Other staff at the jobcentre have told me that there are no jobs for anyone and that they've seen a huge increase in people in a similar situation to me. But when questioned further on how they can help me look for work, they say there's nothing they can do. The rules say I'm not entitled to any more JSA (either contribution or income based). Somewhat apathetically, staff just shrug their shoulders at me and tell me there's nothing they can do.

Meanwhile Gordon waxes lyrical about creating new jobs and incentives for both employers and employees, whilst many people like me are being turned away from the pittance that is unemployment benefit when we most need assistance, when the country is experiencing the worst financial and employment environment since... well, since the last time Labour were in government if I'm honest about it.

It is my sincere belief, based upon my own experience and that of others with whom I have spoken on this issue, that for the most part, the role of the jobcentre is deeply flawed. The emphasis is all geared to get you to sign off as fast as possible and by any means possible (within what's considered reasonable measures). Much of what is offered by way of training is moot; since when asked if training will be paid for or subsidised, the answer is a flat "No." How then are you to retrain if there's no money to pay for it?

Were it not for my better half still having a job (despite 3 months sick leave recently with ongoing mental health issues) everything would really be up the creek. Having said that, we cannot afford for one of us to be out of work beyond the end of january... so who knows? We never had an extravagant lifestyle before and we didn't really have a christmas or new year.
I find the whole business terribly frustrating, seeing as the people who should be there to help out in the short term, refuse point blank to do anything useful whatsoever.
Individually most JC staff are ok for the majority. As an organisation on the other hand, they leave a very great deal indeed to be desired.

Given what our countries top financial bods decided to do with an enormous sum of taxpayers money recently, namely bailing out banks who squandered money that was not theirs or real and tangible money, as a result of these same top financial bods supposed business acumen in advising the banks behaviour and financial practise in the first place... I find being refused help when I most need it, following a year of fiscal uncertainty and lack of job security after enjoying employment and taxation in the same job for almost 5 years before that, to be a slap in the face.

If you can avoid having anything to do with the jobcentre, then I advise you to do so. If you cannot, then I reserve for you the same listless response that will inevitably be yours from the staff at your local jesus-christ:



...meh...
 
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Its due to these people that there are so many people claiming benefits when they shouldnt be.

Some of my friends dont bother working as they were told they are better off on benefits than working a job. They were told to be as well off as they are on benefits they would need a household income of atleast 40k...

They will do anything to keep themselves in a job.
 
What were you going to get from Learndirect when you have A-levels? There's very little that is useful...only three things that I know of (I worked there myself): Forklift certificate, Level 4 SIA and CSCS (health & safety for building work). Was it any of those?

Also, if you're planning to study anything you need to inform JCP of it (see, claiming benefits isn't as easy as some of you think), like just about every other change in your circumstances.

Qualifications will only get you so far though. If you don't have a lot of experience (or varied experience) you're going to have problems getting back into employment, as I've discovered. (though not being able to afford a car probably doesn't help)

Edit: As I have posted in SC, staff cuts and jobcentre closures have compounded the problem. Of course that still leaves the other ~900,000 civil servants that Labour have introduced, I wonder what it is they actually do :rolleyes:
 
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these should be the options available to the staff

a. accept claim
b. administer lethal injection

the world would be a far better place

i'll be in charge if you want, i'm quite shallow when i need to be
 
After going there Monday, and then being one of the people returning on Friday and then every two weeks the visit to the job centre is not something I can look forward to. I guess they have a good degree of repeat visitors who have been going for a long time and who's intention is to carry on going in every week. They also seem to get a few trouble makers through the door during my two visits one guys was early for an appointment by 30 minutes and thrown out rather than wait, and another chap was hassling to Latvian guys who were asking about something. It must be taxing seeing either unhappy people looking for work or muppets all day.

Apart from the customers the office seemed to be the most disorganised un-customer focused place I have been. Everyone was smart and the office was nicely done out but Monday morning routine for staff seemed to be to wander around and chat or to discuss who was doing what. No one seemed to know what work they had to do and they were arguing it out about the interviews using slang terms for the jobs. Some "customers" were "Taxi Rank" and others had a personal advisor, some of us we "clerical". This was not nice at all, I would have been sacked for treating customers like that.

Anyway the interview bit was ok, a lot of form filling and a bit of a waste of time as they still can not confirm you will get even the minimum benefits. They seemed to want to get you in, signed on a quick search for work and give you you diary thing to prove that you are searching for work and get you out again. I am in the first two weeks of unemployment and although I have a long way to go to get a new job I was applying before Christmas and getting no where. I explained this and the response was to keep trying but no suggestions about checking my CV out of looking at training etc.

I hope I do get my JSA, I have no idea if I will or not. I have to file my self employed stuff for the last 5 months and pay off the NI and tax which is my fault. Before that for the last 2 years we know my boss deducted out NI and Tax but never passed it on to the Revenue! Apparently the accounts have been filed and he should be a bad debtor but how quickly do the benefit people get updated. The Job Centre don't deal with the benefit payments they give you a (non freephone) number to call which I guess gets poeple out of their face!

I applied for a job in a job centre but I did not even get an interview which is slightly scary as far as finding work goes! I'm desperate to work as the days are so dull and filling out job applications all day is very boring as well!
 
If it makes any difference, my claim (when I lost my job just before Christmas) was processed in a week. Despite the fact that all claims are sent to a Glasgow centre.

@Pigeon, you might be doing that a while, I cannot see these low-level jobs being given to overqualified people because it makes no ecomonic sense for the employers. Hiring a school leaver is far cheaper.
 
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What were you going to get from Learndirect when you have A-levels? There's very little that is useful...only three things that I know of (I worked there myself): Forklift certificate, Level 4 SIA and CSCS (health & safety for building work). Was it any of those?

:

OP has been in a bad accident and lost parts of his memory as well as other problems. Im guessing its going to be better for him to go learn new things than to sit at home twiddling his thumbs
 
OP has been in a bad accident and lost parts of his memory as well as other problems. Im guessing its going to be better for him to go learn new things than to sit at home twiddling his thumbs

Yes, but if he's broke enough to need JSA, shouldn't he be worried about the basics first (you know, food, etc)? If he does want to study, Learndirect is the last place I'd be paying for it.
 
these should be the options available to the staff

a. accept claim
b. administer lethal injection

the world would be a far better place

i'll be in charge if you want, i'm quite shallow when i need to be

at one point my mates job there was basically to say yes or no to requests from people wanting a crisis loan

he would still get people shouting and swearing at him on the phone.
 
at one point my mates job there was basically to say yes or no to requests from people wanting a crisis loan

he would still get people shouting and swearing at him on the phone.

That reminds me, perhaps they'll change their mind on lending me one if I try again now...
 
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