do ocuk test all rma cpu's?

[Nobski]

Seems to me that if you buy a CPU from a company called Overclockers then your expectations are going to be different

 

[ChrisLX200]

If it were my company, and I sold it to you, I would check and if it worked at stock send it back to you if it was OK. You've opened it, used it, probably abused it, now you're not happy? DSR cover you for unused goods which you bought in error/haste that are untouched (including the packaging) and can be sent back and sold on. How do you think the company would survive if all it's customers did what you are proposing - even once? Who takes the loss? OcUK would be stupid to take this back.

 

[WJA96]

Seems to me that if you buy a CPU from a company called Overclockers then your expectations are going to be different

They do one for a few pounds extra that comes with an overclocking guarantee. How can they justify the extra cost for the guaranteed overclocking one if they will take back poor clockers? It doesn't seem reasonable to me.

 

[gareth170]

If it were my company, and I sold it to you, I would check and if it worked at stock send it back to you if it was OK. You've opened it, used it, probably abused it, now you're not happy? DSR cover you for unused goods which you bought in error/haste that are untouched (including the packaging) and can be sent back and sold on. How do you think the company would survive if all it's customers did what you are proposing - even once? Who takes the loss? OcUK would be stupid to take this back.

as i already said some people on this forum send product back because they wasn't happy with the product and they replaced it with a different product or some even got they money.

so it isn't just me,.

 

[gareth170]

They do one for a few pounds extra that comes with an overclocking guarantee. How can they justify the extra cost for the guaranteed overclocking one if they will take back poor clockers? It doesn't seem reasonable to me.

yes very good point..

 

[Nobski]

They do one for a few pounds extra that comes with an overclocking guarantee. How can they justify the extra cost for the guaranteed overclocking one if they will take back poor clockers? It doesn't seem reasonable to me.

Good point, but this just reiterates the original target market of Overclocker, it`s going to attract people who are looking to get more than just stock speeds on their rigs, I`m not saying this is realistic but it was their original unique selling point.
It`s similar to someone buying a car from a posh dealership, the expectation is for a certain level of service regardless of the model of car purchased

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[ChrisLX200]

Good point, but this just reiterates the original target market of Overclocker, it`s going to attract people who are looking to get more than just stock speeds on their rigs, I`m not saying this is realistic but it was their original unique selling point.
It`s similar to someone buying a car from a posh dealership, the expectation is for a certain level of service regardless of the model of car purchased

.

This is rubbish, and not at all like buying a car which has been built and tested so you know exactly what performance you get. It's luck of the draw if you get a chip that clocks higher than another example, and the only way of buying one *guaranteed* to do that is to test it first, or offer the warranty that it *will* overclcok by a certain amount. Both options cost money - to test or to accept a small number of returns of poor performers. So. You have to pay a premium to get this - why should anyone expect to get this with *every* chip sold? Because the company is called 'Overclockers'? Do me a favour...

 

[Nobski]

This is rubbish, and not at all like buying a car which has been built and tested so you know exactly what performance you get. It's luck of the draw if you get a chip that clocks higher than another example, and the only way of buying one *guaranteed* to do that is to test it first, or offer the warranty that it *will* overclcok by a certain amount. Both options cost money - to test or to accept a small number of returns of poor performers. So. You have to pay a premium to get this - why should anyone expect to get this with *every* chip sold? Because the company is called 'Overclockers'? Do me a favour...

What favour would you like ?

seriously though, as I said in the post you quoted I do not think this is realistic but CPUs do have variable potential which can be exploited with overclocking, with a large proportion of people on this forum overclockers, so you are going to be disappointed and even unhappy to read other peoples success if you have not been able to emulate them with your new chip
Again I am not saying this is realistic but the association of the company name and some of the posts on this forum will make you feel you had a `defective` chip when you don`t achieve this.

.

 

[gareth170]

what i feel is they could limit the replacemeant to 1

whats the point of black edition cpu's if they won't oc?

 

[ChrisLX200]

From reading posts I guess you get to know what the chances of getting a 'good' clocker are, maybe specific stepping helps identify them as info is collected. People will report their clocking results so you hear how many bad chips there are too.

Everyone wants the 'best' clocking chip, but in reality OcUK sell only chips - not high clocking chips. There's nothing different about them compared to those anyone else sells, so it's just luck of the draw.

Would you like to think someone has already gone through OcUK's stocks and picked out the best chips to sell at a premium? So you come along and buy an ordinary chip at normal price which is a low clocker? Or would you rather take a chance like everyone else?

 

[Corasik]

So because it's legal you should be able to do something that is clearly immoral? You specifically mentioned bad overclocking which should mean that OcUK wouldn't even consider refunding your chip, seeing as you've ruined it for the future owner.

Even if it wasnt a bad clocker, the retailer can only sell it at a low price as "b-grade" anyway. Its illegal to repackage returned goods and attempt to sell them as new.

No doubt the people who drew up the DSR never even thought about people abusing the law to get "pixel perfect" flat panel screens, and computer parts that overclock to insane levels. DSR has plenty of valid reasons, you bought that 60inch TV, didnt realise how big they actually are, and it doesnt fit in your home.. you return it. But shoes online you cant actually test to see if they fit, they dont, so you can return. The colour of the shirt you bought looks different in the picture, and when you try it the material is rubbish, the fit is poor, and its pink not red... Return it. DSR is intended to cover the fact you cant actually see something online which you could in a shop.

You go to a computer shop, and ask if they will give you a demo of an LCD panel.. spot a bad pixel, NEXT box please... They will probably not be happy for you to open every stock item. Infact they will show you a demo model, and then sell you a sealed box from store. If the box isnt sealed you can probably even refuse it, as it could be that someone has been cherry picking.

Overclocking is a game, to try and get low cost parts to achieve outstanding performance, if you get a part that only manages stock, thats just part of the game, get over it, and dont use a legal backdoor to "finance" the game.

 

[ChrisLX200]

what i feel is they could limit the replacemeant to 1

whats the point of black edition cpu's if they won't oc?

But that's for the manufacturer to determine and offer for sale, not the retailer. If the manufacturer wants to make the claim these particular chips overclock well and sell them as such then fine. It's a different product with different specs (at a different price).

 

[gareth170]

Would you like to think someone has already gone through OcUK's stocks and picked out the best chips to sell at a premium? So you come along and buy an ordinary chip at normal price which is a low clocker? Or would you rather take a chance like everyone else?

but that basicly whats happening anyway.

if someone bought a overclocking guaranteed cpu and find it was poor clocker the person will keep sending it back till back untill they get a good clocker which means less good clockers. then maybe ocuk sells the returned cpus as b-grade so they not loseing much.

 

[ChrisLX200]

but that basicly whats happening anyway.

if someone bought a overclocking guaranteed cpu and find it was poor clocker the person will keep sending it back till back untill they get a good clocker which means less good clockers. then maybe ocuk sells the returned cpus as b-grade so they not loseing much.

Well they will lose a fair bit - like all the profit they might have expected from the sale in the first place. That's offset by the premium paid and the fact that few are so poor they get sent back. Thing is, the CPUs are not tested before they go out - so you have just as much chance of getting a good clocker as they have, only difference is that they have paid for the privilege of sending it back if it's poor. You haven't.

 

[gareth170]

someone here said if i return the cpu for a replacemeant i would need to pay them to send it to me which sound fair.

tbh i would pay extra for them to replace it

 

[Nobski]

Anyone reading the shops` customers reviews of `most ? ` of the CPUs for sale by Overclockers will have a reference to how they have overclocked.

Playing devils advocate it seems that these comments on overclockers shop site without apparent disclaimer that these chips will not necessarily overclock just feeds into the expectation that they should.
So you go to a shop called Overclockers, you read the shops sites CPU section reviews on how the other customers have overclocked = expectation of the same with your purchase

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[ChrisLX200]

That's a fair point, but the fact is there are very few chips that won't overclock beyond stock speeds. The argument is - where do you draw the line? What do you define as a 'reasonable' overclock, below which you decide the chip is not performing? The overclocks that OcUK claim are often modest compared to what many experienced people here can achieve, and I would be supprised is 99% of chips cannot get there. The odd 1%? that's tough unless you want to pay the premium for guaranteed clocking.

 

[gareth170]

i'd say a 'reasonable' overclock would be a extra 400mhz..

my cpu can't even do that.

and as i said sometimes i get issues even at stock, but i've decided i'm gonna wait till it get woser, then send it back to amd.. i know they are good with rma's if they got stock of the product, also they only did physical check the last time i rma'd my 9850

 

[Nobski]

That's a fair point, but the fact is there are very few chips that won't overclock beyond stock speeds. The argument is - where do you draw the line? What do you define as a 'reasonable' overclock, below which you decide the chip is not performing? The overclocks that OcUK claim are often modest compared to what many experienced people here can achieve, and I would be supprised is 99% of chips cannot get there. The odd 1%? that's tough unless you want to pay the premium for guaranteed clocking.

Reasonable and expectation are both subjective, with what we see and read influencing our perception of both, that`s how advertising works. Ultimately, is it tough if you get that 1% that can`t overclock when the site is called overclockers, not overclocker for a premium ?

.

 

[Fire Wizard]

So you go to a shop called Overclockers

Hi Nobski, I'm sorry but I honestly don't understand where you are coming from. Overclockers UK is just a retailers store name where you buy hardware components from. Just because a particular store is called "Overclockers UK", it doesn't mean they will get a special batch of say CPUs from Intel or AMD which they themselves have tested beforehand to see which ones overclock very well. The ones that do overclock well are then shipped exclusively to Overclockers UK and the ones that don't are sent to a different retailer that doesn't go by the name of "Overclockers".

Anyone that thinks buying from a retailer called "Overclockers" will immediately be gifted with hardware components that haven't got an overclock limit to them, then i'm afraid, there isn't much hope for them.

you read the shops sites CPU section reviews on how the other customers have overclocked = expectation of the same with your purchase

I certainly don't expect that and I'm sure a lot of other people don't either. It doesn't matter how many reviews you have been reading about this such and such chip which overclockers brilliantly, if you are an overclocker then you should be fully aware that when it comes to overclocking, luck very much plays a big part on weather that particular component you get will overclock well or not.