do ocuk test all rma cpu's?

[manjuice]

X-

 

[blackninja]

Nobski has a point (now, is that a statement of fact or a 'perception' on my part?) ... I would say that there are a fair few folks on here who DO expect OcUk to at least accept that a chip that won't clock is certainly not in line with expectation ... specially a black edition .. (Nice marketing by AMD there then as a black ed does not in itself a clocker make! .. ) Hopefully those who see this thread will thus see the error of their ways and know that you chaps have clarified this subjective perception by removing some of the (deliberately???) conjoured aura of 'you'll get more than advertised ' perception. As to where the boundary is is anyones guess! Personally, I would expect a human at OcUK to make a decision about such a return based on facts that OcUk have and what they wish to do given the customer etc .... ie, this is not a black & white call on their part.

Also (and this is my perception), seeing as the reviews are 'sanctioned' maybe OCUk should take more care in raising that expectation unless that is part of the raising of the expectation? Shopping at OcUk has it's own twist and the overclocking ethos is a part of it with this forum etc and this is clearly positively encouraged.

As it happens I sort got my own warranty a bit seeing as I bought 2 Athlon XP-M 2500+ and 2 Opteron 165 (not from the same place!) when they were the ones to have .. I kept the ones that did best under water and flogged the not so good ones on the flea bay ... on reflection I now think that I may have negatively impacted someones expectaion to overclock as I did not say that they did not quite make it ... ! Oh, and I also bought 2x Q6600 ... both performed the same as the one in my sig

 

[Fire Wizard]

I would say that there are a fair few folks on here who DO expect OcUk to at least accept that a chip that won't clock is certainly not in line with expectation

Hi blackninja, what expectation though? That all chips that come from Overclockers UK will have amazing overclocking potential? I'm sorry but that's absolutely absurd way of thinking and them sort of people I'm sure will be in the minority and are also a tad silly for even thinking like that.

... specially a black edition .. (Nice marketing by AMD there then as a black ed does not in itself a clocker make! .. )

Whilst not being able to overclock a processor more than 400MHz past it's clock speed is relatively poor, as stated in this thread already, overclocking is very much based on luck.

Personally, I would expect a human at OcUK to make a decision about such a return based on facts that OcUk have and what they wish to do given the customer etc .... ie, this is not a black & white call on their part.

I agree. Things like past history of the customer returned orders should be taken into account when making a decision.

Also (and this is my perception), seeing as the reviews are 'sanctioned' maybe OCUk should take more care in raising that expectation unless that is part of the raising of the expectation? Shopping at OcUk has it's own twist and the overclocking ethos is a part of it with this forum etc and this is clearly positively encouraged.

I'm still not entirely sure on what you exactly mean by the expectation Overclockers should hold. Care to elaborate please?

 

[nightmare99]

then maybe ocuk sells the returned cpus as b-grade so they not loseing much.

Oh that makes it ok then

Sorry did we ever establish if this product is working ok at stock and its not OC'ing very well?

someone here said if i return the cpu for a replacemeant i would need to pay them to send it to me which sound fair.

If you managed to return it under DSR what should happen is they will refund you and you will have to purchase another.

Just do everybody a favour and sell it on the bay and buy another.

 

[ITR]

Did you get this issue sorted?

If the CPU is retail boxed, you can RMA it directly back to Intel. The retailier is only responisble for OEM CPUs, they don't have to issue RMA for those either if they feel it's user abuse etc.

Anyways, the best thing to do is Contact Intel, tell them that your CPU was working fine, then one day it stopped working. Tell them your checked everything else, ie new CPU in your rig and faulty CPU in another rig to prove its dead.

They will give u an RMA number. When, and ONLY when u have an RMA number, fry the CPU with 2.5vcore and no HSF.

I did this with a QX9650 that wouldn't overclock, had brand new sealed retail unit 3 days later.

Dodgy I know, but it works.

 

[Cob]

Can't see Intel accepting an AMD chip...

 

[gareth170]

I hope OcUK rejects your return.
A CPU not overclocking is not a valid reason to return it (unless overclocking was guaranteed).
If you say OcUK can just sell it as B-Grade, why don't you sell your current CPU first and then buy a new one with the money it made. Afterall, you won't be 'losing much'.


Hope you waste money on postage for nothing.

Oh that makes it ok then

Sorry did we ever establish if this product is working ok at stock and its not OC'ing very well?



If you managed to return it under DSR what should happen is they will refund you and you will have to purchase another.

Just do everybody a favour and sell it on the bay and buy another.

can't you guys read or something or do you just read only parts of the posts????

as i said sometimes i get issues even at stock, but i've decided i'm gonna wait till it get woser, then send it back to amd.. i know they are good with rma's if they got stock of the product, also they only did physical check the last time i rma'd my 9850

also as i already said some people on this forum send products back because they wasn't happy with the product or didn't performance to they thought it would and they got it replaced it with a different product or some even got they money back.

so it isn't just me,.

 

[WJA96]

They will give u an RMA number. When, and ONLY when u have an RMA number, fry the CPU with 2.5vcore and no HSF.

I did this with a QX9650 that wouldn't overclock, had brand new sealed retail unit 3 days later.

Dodgy I know, but it works.

You blew up a perfectly good QX9650 on purpose and then RMA'd it just to get a better clocker?

I'd say that's beyond dodgy, that's criminal. Literally criminal. I'd like to think one of the Intel people on here would pursue you for the cost of that CPU, but how likely is that?

 

[T1Cybernetic]

This thread is morally wrong on so many levels it is unbelievable

>SNIP<
They will give u an RMA number. When, and ONLY when u have an RMA number, fry the CPU with 2.5vcore and no HSF.

I did this with a QX9650 that wouldn't overclock, had brand new sealed retail unit 3 days later.

Dodgy I know, but it works.

And this is just plain illigal, you should be ashamed!

At the very least broadcasting this in open forum (& admiting it) you should be banned for coaxing people into illigal activities, you have no morals.......

 

[gareth170]

This thread is morally wrong on so many levels it is unbelievable

maybe to u.. but maybe not to someone else. u got to understand everybody doesn't think the same, and tbh if everybody thinks the same the world would be a boaring place.

 

[ChrisLX200]

maybe to u.. but maybe not to someone else. u got to understand everybody doesn't think the same, and tbh if everybody thinks the same the world would be a boaring place.

That's the end of this thread for me. You clearly cannot comprehend right from wrong (or spell).

 

[Happy]

That's the end of this thread for me. You clearly cannot comprehend right from wrong (or spell).

There's a reason for the spelling etc

If the OP can return a product under DSR and wishes to, then it's his choice. I would probably also do the same thing as the OP, especially since he says it's a bit iffy at stock speeds aswell.

 

[gareth170]

That's the end of this thread for me. You clearly cannot comprehend right from wrong (or spell).

hey.

as happy said there's a reason for the spelling. i admit i can't spell well. im disabled as can't walk, talk, cant use my hands/legs. but i still try my best.

 

[manjuice]

hey.

as happy said there's a reason for the spelling. i admit i can't spell well. im disabled as can't walk, talk, cant use my hands/legs. but i still try my best.

If you are having problems at stock speed then you are well within your rights to return it for a replacement.

I didn't read your whole thread, sorry.

 

[ChrisLX200]

Fair enough then and I retract that criticism. It will be interesting to see what OcUK make of this, but I'm quite finished trying to explain my position.

 

[ChrisLX200]

If you are having problems at stock speed then you are well within your rights to return it for a replacement.

I didn't read your whole thread, sorry.

That's not the impression I had, that situation would be a simple RMA of a defective product.

 

[manjuice]

That's not the impression I had, that situation would be a simple RMA of a defective product.

RMA is a transaction whereby the recipient of a product arranges to return defective goods to
the supplier to have the product repaired or replaced.

 

[gareth170]

That's not the impression I had, that situation would be a simple RMA of a defective product.

if u read what i said you'll see about 3 times i said sometimes i get issues even at stock... but the problem is doesn't happen often or not everyday.

do u understand now?

it seems like people only read what they wanna read and not read the whole thing

 

[sepulchre]

In all fairness gareth did say this in post 4, I for one missed it and If this is true and as he says he can rule out other components I'd send the chip back for this reason alone. However this thread might not have become so heated if the entire topic of overclocking hadn't been raised.

it as poor core/s. alsoit gets blue screens at stock also the ocing it doesn't like. i know its not a ram,psu,motherboard issue because my old 9850 works perfectly

 

[gareth170]

oh and i forgot to say sometimes when i restart the system or power on, it freezes at the post screen. but the problem is all these issues doesn't happen often or not everyday.
one thing that does happen always with this cpu, the post takes so long...

i know its not the ram,psu because i tryed another psu and ram. and can't be the motherboard because my old 9850 works perfectly.