BT Router settings for Netgear DG834GT

bloodline76 · 16 Jan 2009 at 17:04

Hi there

I have just got a wireless router and need advice with the settings.

Tried the normal username and password but i think it needs dns settings.

Anyone know what these are?

I have tried searching but not having any luck

Thanks!

ANDARIAL · 16 Jan 2009 at 17:23

admin and password
i think it is at default

bloodline76 · 16 Jan 2009 at 22:16

ANDARIAL said:
admin and password
i think it is at default

Yeah I have that but do you know the dns settings and everything as its not working still after trying the basic password.

Nick644622 · 16 Jan 2009 at 23:13

connection ppp or username [email protected]
password none required (router may need one, BT doesn't)
Encapsulation pppoa or pp over atm
multiplexing vc-based or vc mux
vpi/vci 0/38
Taken from BT User guide

tipsy · 16 Jan 2009 at 23:20

[email protected] (or btopenworld.com)
password

thats what i used to use on my netgear 834g

J.B · 16 Jan 2009 at 23:54

BT broadband dont normally need a password as it uses the location of the phoneline to authenticate the user.

In terms of router settings I dont know, whenever I have to set a router up for someone I will just google the settings for said ISP

Wiggins · 17 Jan 2009 at 01:12

My Belkin needs username and password to login.

The crappy home hub however does not.

bloodline76 · 20 Jan 2009 at 09:26

tipsy said:
[email protected] (or btopenworld.com)
password

thats what i used to use on my netgear 834g

Yeah I tried that but it still didnt seem to work. Any other things that could cause it not to connect?

tipsy · 20 Jan 2009 at 09:34

tbh it has a setup wizard so all you needed to do was add the above, if you have gone adsl2 then i'm lost. I honestly thought what i posted would work, sorry

bloodline76 · 20 Jan 2009 at 09:50

tipsy said:
tbh it has a setup wizard so all you needed to do was add the above, if you have gone adsl2 then i'm lost. I honestly thought what i posted would work, sorry

Yeah even the setup wizard did not run. Do you think it could be conflicting with the current router in some way?

I have set one of these up before and it was as simple as you said. But Im a little stuck with this one.

Jamesdavid3 · 20 Jan 2009 at 09:59

[email protected]
password: which ever you first created with BT

bloodline76 · 20 Jan 2009 at 12:17

Jamesdavid3 said:
[email protected]
password: which ever you first created with BT

The account that I am trying to setup was just first initial of name then [email protected]

Should it be [email protected]?

Nick644622 · 20 Jan 2009 at 12:37

BT does not need a user name, you can put what you like in, some routers have to have one just to keep the router "happy". If you cannot connect you may be looking in the wrong place for the cause. "broadband.user" is straight out of the home hub manual as an example to use. Just looked at mine, it is set to "[email protected]", hardly unique to me.

bloodline76 · 20 Jan 2009 at 15:18

Nick644622 said:
BT does not need a user name, you can put what you like in, some routers have to have one just to keep the router "happy". If you cannot connect you may be looking in the wrong place for the cause. "broadband.user" is straight out of the home hub manual as an example to use. Just looked at mine, it is set to "[email protected]", hardly unique to me.

Ok I will try that later, thanks

bloodline76 · 24 Jan 2009 at 17:12

bloodline76 said:
Ok I will try that later, thanks

Still having issues, could it be a firmware problem?

pennywise · 24 Jan 2009 at 19:52

bloodline76 said:
Still having issues, could it be a firmware problem?

Try bt_user@startup_domain and see if that logs in. If you aren't sure, try browsing to www.bt.net/digitaldemo and you should see a generic splash page.

If it does work, you're either not typing in your own username password correctly (and for the record it can be [email protected] or [email protected]) or the router doesn't like BTBB

Nick644622 · 24 Jan 2009 at 20:57

Can you post what the settings are that you are using ? Maybe somebody will spot something.

"Yeah even the setup wizard did not run. Do you think it could be conflicting with the current router in some way?"

Current router ? :confused:

superflyguy · 25 Jan 2009 at 09:43

As above, post up the current settings of the router. Also assume you've done the router's own self-diags program? It will indicate there if its connecting to the exchange.

These things are fixable thru a process of emlimination, so be sure to note down what you've tried before moving to the next theoretical fix.

bloodline76 · 26 Jan 2009 at 17:21

superflyguy said:
As above, post up the current settings of the router. Also assume you've done the router's own self-diags program? It will indicate there if its connecting to the exchange.

These things are fixable thru a process of emlimination, so be sure to note down what you've tried before moving to the next theoretical fix.

Ok. The previous router is a BT Voyager 220V ADSL Voice Router.

When I try and setup the router it is not connecting. Tried all the settings with user names and such.

Any ideas?

tipsy · 26 Jan 2009 at 18:07

I think it may be time to ring BT now like, I cant seem to understand how what we have all said hasnt worked

I really would contact BT as tis would fix everything & if they get silly just say the homehub is broken. ask for your username & password for logging on & see if its any different..