My 360 is dead

kdd · 8 Mar 2009 at 19:53

Bought it last November, only play it for a few hours on sat/sun generally and it just died on me. Man I am annoyed as I really wanted to play the new Midnight Club DLC next week. Anyone tell me how long the MS repair process normally takes?

Nismo · 8 Mar 2009 at 19:55

1-2 weeks turnaround

kdd · 8 Mar 2009 at 19:58

Nismo said:
1-2 weeks turnaround

Loking at your sig I might just wait for it to return and trade it in on a ps3. The amount of people I have read about getting dead 360's since the 360 was launched, and mine was only made in August 2008, you think MS would have sorted whatever goes wrong by now.

Nismo · 8 Mar 2009 at 20:10

kdd said:
you think MS would have sorted whatever goes wrong by now.

They have now, but you're not guaranteed a newer revision as a refurb.

TBH, I have both consoles and I would rather chance a 360 failing than just have a PS3 only.

kdd · 8 Mar 2009 at 20:19

Nismo said:
They have now, but you're not guaranteed a newer revision as a refurb.

TBH, I have both consoles and I would rather chance a 360 failing than just have a PS3 only.

Ok, I might take it back to the shop I bought it from and try and blag one of the new ones.

davethe11 · 8 Mar 2009 at 20:21

I've only returned an original xbox, but service was excellent, picked it up on monday and returned on thursday, perhaps xbox 360 service is different though.

kdd · 8 Mar 2009 at 20:39

Well weird it's working now at least for the last 10 mins... No rrod at all.

Nismo · 8 Mar 2009 at 20:41

kdd said:
Well weird it's working now at least for the last 10 mins... No rrod at all.

As it's all to do with heating and cooling of solder joints, it's not that weird.

You will probably find it will be intermittent until it fails completely.

Memphis · 8 Mar 2009 at 20:52

Nismo said:
You will probably find it will be intermittent until it fails completely.

Indeed. Unfortunatley the timer is now counting.

kdd · 8 Mar 2009 at 21:43

Memphis said:
Indeed. Unfortunatley the timer is now counting.

Oh well I'll send it back to MS when I get the return label. Thanks all!
BTW do ms send you a 360 back that doesn't have the solder joint problem or is it just a case of sending you x amount of 360's till you stop complaining that it keeps conking out?

Nismo · 9 Mar 2009 at 05:57

kdd said:
BTW do ms send you a 360 back that doesn't have the solder joint problem or is it just a case of sending you x amount of 360's till you stop complaining that it keeps conking out?

From my first post...

Nismo said:
...but you're not guaranteed a newer revision as a refurb.

kdd · 10 Mar 2009 at 19:35

I took it back to gamestation and got an exchange, my new one has the mu built in.