Spie, please don't outsource anything to india...

[laissez-faire]

Not that you would, but seriously:

(I'd like to add that until he made a random comment about not being able to give me a discount I was making a serious enquiry, then I decided to wind him up a little)

*11:00:50*** *System* You are now being connected to an agent. Thank you for using Dell Chat
*11:00:50*** *System* Connected with Naresh_Takemalla
*11:00:50*** *Naresh_Takemalla* Thank you for contacting Dell Chat Sales. This is Naresh, your Sales Advisor.
*11:00:55*** *Naresh_Takemalla* How may I help you?
*11:00:56*** *Sam* Hello
*11:01:01*** *Sam* Can you suggest a tough laptop for me?
*11:01:12*** *Naresh_Takemalla* Hi.
*11:01:13*** *Sam* I want to use it on a boat and so it might get dropped
*11:01:24*** *Sam* battery life is the most important feature
*11:01:55*** *Naresh_Takemalla* Sure, I will be glad to assist you with the same.
*11:02:05*** *Naresh_Takemalla* In order to serve you better, may I have your telephone number & email address, just in case of disconnection I can either call you or email you back.
*11:02:16*** *Sam* sure my email is sam*********@btinternet.com
*11:03:07*** *Sam* as we're using it on a boat a digital TV tuner would be nice but no essential as we can just a USB one
*11:04:15*** *Naresh_Takemalla* Thank you.
*11:04:55*** *Naresh_Takemalla* Since you are looking for tough laptop, we have the Latitude E6400 XFR.
*11:05:01*** *Sam* i just saw that
*11:05:10*** *Naresh_Takemalla* Okay.
*11:05:11*** *Sam* it's very nice but i'm looking to spend about £600!
*11:05:35*** *Naresh_Takemalla* I am afraid we cannot give discounts.
*11:05:50*** *Naresh_Takemalla* I am sorry it was not meant for you.
*11:07:09*** *Sam* I don't want a discount, I want help choosing a laptop!
*11:07:12*** *Sam* I want to spend £600 plese
*11:07:40*** *Naresh_Takemalla* Sure,
*11:08:05*** *Naresh_Takemalla* Would you like to have Windows XP or Vista on the system?
*11:10:44*** *Sam* i don't know what that means
*11:11:20*** *Naresh_Takemalla* The operating system on the laptop.
*11:11:32*** *Sam* which is friendlier?
*11:11:58*** *Sam* computers don't like me much and i don't like them
*11:12:01*** *Sam* so i want a friendly computer
*11:12:15*** *Naresh_Takemalla* Well, Windows XP will be fine.
*11:12:55*** *Naresh_Takemalla* Would you like to go with 15.4 inch or 17 inch screen size laptop?
*11:13:07*** *Sam* what is that in metric?
*11:13:55*** *Naresh_Takemalla* I am sorry.
*11:14:40*** *Sam* why are you sorry?
*11:15:45*** *Naresh_Takemalla* because I didn't get what you were asking at first. I have checked and we only have screens measured in inches.
*11:16:28*** *Sam* what a shame - the laptop needs to be aware of its surroundings or it won't be good at navigating
*11:16:40*** *Sam* which laptops have GPS?
*11:17:50*** *Naresh_Takemalla* Non of the Dell laptops come with GPS option.
*11:18:25*** *Naresh_Takemalla* They only come with inbuilt wireless and mobile broadband option.
*11:18:47*** *Sam* Are some computers cleverer than other computers? Are they born cleverer or did they just get a better break in life?
*11:20:23*** *Sam* So to summarise, i want to spend £600, I want TV, it has to be friendly and clever and i want a metric screen not an imperial one because at sea
*11:20:35*** *Sam* when i go to france
*11:20:40*** *Sam* the europolice board the boat
*11:20:47*** *Sam* and they don't like anything imperial
*11:20:52*** *Sam* does it have anything else imperial?
*11:23:35*** *Naresh_Takemalla* Let me check that for you.
11:27:48*** *Sam* any luck?
*11:29:25*** *Naresh_Takemalla* We have the option of Glossy( Shiny screen ) and matt finish screens on our laptops.
*11:30:02*** *Sam* how is that related to what I asked? are you just clutching at straws?
*11:30:09*** *Sam* i'm not very impressed with dell
*11:30:18*** *Sam* tell them to send you on a training course
*11:30:31*** *Sam* it's not your fault
*11:30:35*** *Sam* blame the boss!
*11:30:53*** *Sam* or blame globalisation, whatever
*11:31:02*** *Sam* but as Sachs points out, we are all better off from it
*11:32:21*** *Sam* what are your views on globalisation?
*11:32:30*** *System* Naresh_Takemalla has left this session!
*11:32:30*** *System* The session has ended!

 

[[TW]Fox]

So basically you have hugely specific needs, a very small budget and you are complaining that your average help guy can't help you?

And as for trying to buy a laptop with a screen measured in Imperial, WTF? Have you not got a calculator? Can you not ask Google what 15.4" is in CM?

If you cant be bothered to help yourself why expect others to help you?

 

[J1234]

?

I don't get it.

 

[Sime]

Assuming this is a joke...erm...Comedy gold.

 

[drunkenmaster]

so he is talking to more than one person, wrote in the wrong window and you decided to be an A-hole, funny, not even close, shows you're a complete rudeword, sure does.

 

[AtreuS]

?

I don't get it.

Its quite easy... the guy who made the enquiry is a moron.

 

[laissez-faire]

So basically you have hugely specific needs, a very small budget and you are complaining that your average help guy can't help you?

I wasn't really complaining, but when it got to comment he made about only having screens measured in inches I decided it was so funny it was worth sharing.

 

[Janesy B]

Errr well done.

The only difference between a UK agent and an Indian agent is that a UK agent probably would have told you to get stuffed straight away. He's tried to help you but you are being a tool.

 

[Hxc]

So you deliberately try and annoy them and then moan about how they can't help your silly requests?

 

[jamief]

Do you expect him to invent a new model for you? If they don't have a model within your budget, they can't really help you.

 

[AtreuS]

I wasn't really complaining, but when it got to comment he made about only having screens measured in inches I decided it was so funny it was worth sharing.

So the guy on the phone only having measurements on his system showing inches is funny? I think you need to get out more.

 

[Richdog]

So basically you act like a complete and utter moron and are surprised when he can't help you. Hilarious... not.

Seriously, that was cringeworthy to read, i'm embarassed for you.

 

[Emlyn_Dewar]

You sound like a right ****? What is wrong with you?

 

[Jez]

He seems as helpful as he could have been given how bizarre that lot is?

 

[antijoke]

You're a bit of a moron aren't you.

 

[Cosimo]

*11:32:30*** *System* Naresh_Takemalla has left this session!
*11:32:30*** *System* The session has ended!

I’m surprised he didn’t leave earlier.

 

[reflux]

Hmmm, funny bone fail.

Not very amusing.

 

[Hostile_18]

so he is talking to more than one person, wrote in the wrong window and you decided to be an A-hole, funny, not even close, shows you're a complete rudeword, sure does.

Thats how I read the situation tbh.

 

[AtreuS]

I get the impression this thread has backfired somewhat.

 

[Von Smallhausen]

Thank you, come again.