That's good to know. I live in the centre of Hertford too, in a new build.For me coming from an uber reliable virgin media cable line - it's actually pretty good. I live in the centre of Hertford in a new build (just in case that makes a difference to my line run from the exchange) and I'm hitting 1.53MB/s. It has gone a little higher but I think they're just spikes. So averaging about 14Mbit. It's reliable, not had a drop out but not sure on pings as I don't game.