Before you dismiss someone who is unable to enter a URL as an idiot, consider the circumstances behind it before you make such a sweeping statement. Who knows, you might find that when you are fifty plus that new technology completely baffles you.
First, my thanks for the patronising rant.
Secondly, this is NOT new technology. The internet has been around for more than two decades and a part of most peoples daily life for 10 years or more now. Until very recently, website URL's were a part of most advertising and people did not have any trouble with them.
The other dangerous assumption here is that everyone uses google. On some search engines, the correct result for 'Road Tax' is the 4th link displayed, the first three being sponsored links for other companies. This is the danger of using this method, the organisation has a lack of control over where competitors and misleading sites show up in the search results.
Call me old fashioned if you like but if you intend to purchase an use a peice of equipment it is a good idea to spend a few minutes familiarising yourself with the absolute basics of how it works rather than blundering your way through it with a plethora of patronising excuses as to why you can't use it properly. My grandmother is 75 years old and is able to enter website URL's into a web browser. Anyone can do it with 10 minutes of reading. It is unreasonable to expect 'normal' people to be completely computer literate, but if you can grasp going to google you can grasp going to any website somebody gives you with more than 10 minutes of training/reading.
What next, bouncy cushions on the road because hey, some people are not very good at steering?
If I asked you to explain to me the criteria for providing three miles radar separation between two aircraft at the same level would you be an idiot for not being able to comprehend what I was talking about? No, because you neither care nor want to know the answer.
Providing radar seperation is not a basic home appliance. It is not something everyone uses in their daily life and is it not a work-easing tool which can be used to, for example, tax my car. Therefore your point is completely and utterly irrelevent. If I had a need to know this criteria, ie, I did something which related to it, then yes, I'd be a bit of an idiot for not learning the basics of it. Most people now have a need, or a want, to use the internet. If they didn't it wouldnt matter if they know how to use a URL or not because they wouldn't use the internet.