Annoyed at gym, where do i stand?

friddela · 31 May 2009 at 19:01

About 3 weeks ago i went to the local gym with a mate with the intention of joining.

At the time the sales person was all tied up so we both filled in a form with our bank details on and was told we would both get a phone call to sort out the prices etc. Niether of us got a phone call so my mate went in a couple of days later and set everything up. I decided to re-join Virgin Active instead of this local gym.

Anyway, i check my statement today and £25 has been taken out my account from the gym. I went in today and was told i would get a phone call from the manager tommorrow.

Where do i stand? Am i entitled to a full refund or do you think i will have to pay it?

I went back a couple of weeks on my statement and i missed a £14 payment from the gym for the rest of last month.

vanandjuanunited · 31 May 2009 at 19:04

did you sign anything saying you were joining? Why did you complete your bank details?

Bunka · 31 May 2009 at 19:05

What the hell did you fill your bank details in for?!

friddela · 31 May 2009 at 19:07

It's the council leisure centre gym so i presumed they wouldn't take any money out without asking me.

I didn't sign anything.

Mahnsikir · 31 May 2009 at 19:09

'Annoyed at gym, where do i stand?'

Stand!? You're going to the gym, do some squats!

If the forms you filled in did not mention any costs etc or text along the lines of 'by filling in this form you agree to Average Joes Gym to charge you x monies', you should get your money back as no amount/contract was agreed on.

Also its worth giving the gym a call up and state what happened, if the managers a nice guy, he'll understand that they should have been in contact with you etc and hopfully organise a refund or somthing.

And as the others said, a bit stupid to give them your bank details before agreeing on anything, even if they are trustworthy, it's easy enough for another gym attendant who's putting in other account details/forms to see/be given yours and put it in without a bit of notice.

friddela · 31 May 2009 at 19:11

Nope, nothing at all along those lines, no prices were mentioned.

Eye seven · 31 May 2009 at 19:14

I would be asking for a full refund and compensation for being thieving gits.

Morba · 31 May 2009 at 19:17

why on earth did you give your bank details?

friddela · 31 May 2009 at 19:19

friddela said:
It's the council leisure centre gym so i presumed they wouldn't take any money out without asking me.

I didn't sign anything.

Captain_Slick · 31 May 2009 at 19:22

A council leisure centre gym that you have to pay for?

How does that work? You pay for it twice?

wilsky · 31 May 2009 at 19:23

Captain_Slick said:
A council leisure centre gym that you have to pay for?

How does that work? You pay for it twice?

The BNP would soon sort that out, bloody immigrants.

JBuk · 31 May 2009 at 19:26

Captain_Slick said:
A council leisure centre gym that you have to pay for?

How does that work? You pay for it twice?

We have to pay for our public facilities unless you are unemployed , an oap or eastern european

Morba · 31 May 2009 at 19:26

op said:
niave rubbish

fella, you filled in your bank details, they will setup the DD.

If you didnt sign the DD form then you can claim the money back from your bank iirc.

Morba · 31 May 2009 at 19:27

Captain_Slick said:
A council leisure centre gym that you have to pay for?

How does that work? You pay for it twice?

local council gym to me is a membership one, cheaper than paying per session