Sale of Goods Act 1979 (as amended in 2003 by European law) said:
Anything you purchase has to be of certain basic quality standards, this means the goods should:
* match their description;
* be of satisfactory quality;
* be fit for their purpose.
The board does not meet the first 2 criteria. Of course the term "satisfactory" is very unclear. And fit for purpose is dependant; it acts as a motherboard adequately, but to a lower level of performance than stated in the description... If the quality was indeed satisfactory, in my opinion it would perform to the stated description, which is the level I would deem to be satisfactory based on what is stated in it's specifications, or description. So... it ultimately breaks all 3 of those specifications. Though it may be a compatibility problem with other parts of my hardware. My Q6600 won't get past post at 1333, even though ocuk GUARANTEED in the "description" that it will run at 1333 MHz, I have no doubts to this on a competent motherboard. Though I tried it with a Q9400 briefly, and the bios would continually reset the settings, so I was unable to actually get the fsb to 1333, it was stuck forever with 1066 with x9 multiplier (2.4 GHz, a Q6600's stock speed). In my flatmate's DFI Lanparty board (can't remember which model) everything was absolutely perfect, and the processor would run at the stock 2.66 without problems and could OC a fair bit without even changing any voltages. I didn't get round to lending him my Q6600 for trial in his board.
Basically, when I bought everything for my rig I intended on overclocking my Q6600 to 3GHz. The specifications stated in the description matched everything I would need to do so.
Also:
You cant really blame OcUK if a product dosent live up to your expectations or if it has issues
yes I can:
...it is the retailer's responsibility to replace or repair faulty goods...
However, that states faulty. My board is most likely not faulty, it is the same as any other P5N-T Deluxe... but the act then immediately follows with the 3 statements above.
Also, I was on a heavily filtered internet connection. At the start of the university year the connection at my halls was very new and they had no websense installed yet. Almost every google search was blocked, as were most discussion boards. I would have done more research if I could - I was surrounded by experts, none of whom had experienced the P5N-T Deluxe, but based on ocuk's description it was the perfect choice.
By the way, it may also be worth mentioning:
A friend bought an overclocked xeon computer from ocuk, on arrival the cpu fan was not even plugged into the motherboard so it overheated and fried within hours. It was difficult to prove it was not his fault but eventually he managed to get them to replace it.
A hard drive I bought from ocuk magically died, while it still spins when plugged in; it no longer reports as a device (in an external case or plugged in as sata into 2 machines i tried it in)
therefore "it doesn't meet the 'durability of the goods' test" as outlined in the Sale of Goods Act 1979 (as amended in 2003 by European law)
It is stated on
http://www.overclockers.co.uk/support.php that I must approach the manufacturer via "Direct Manufacturer Technical Support"
however, according to the Sale of Goods Act 1979 (as amended in 2003 by European law) I am entitled to approach the retailer and have them deal with the manufacturers due to the faulty good. Might it be said that I in no way mistreated my hardware. My computer ran fine (bar the motherboard problems) in the morning, I shut it down, when to uni. When I came back and powered up it told me to insert a boot device - which lead me to discover the hard drive was to blame; yet it was still vibrating due to rotation so I tested it in other devices to no avail. And I am quite sure it is not possible for it to have been under 300Gs of force, that is an insane amount. Particularly whilst sitting under no motion while I was away.
Anyway, the maxtor return service is quite easy so I shall use that method.
Though it has lead to a problem with microsoft, I cannot get another windows license for my new drive (have used all 3 already, only 1 of which is still usable - on this computer, on an old hard drive - the other 2 were both on my now-broken hard drive, the first was formatted and replaced by the second which is still effectively within a backing store device that will soon be under posession by maxtor who will not return the same drive to me).
-----------
Actually it is not easy to return my hdd to maxtor. I need to purchase special packaging, and they expect me to pay to send it back - which is not how it is stated in the Sale of Goods Act 1979 (as amended in 2003 by European law). Sure, the drive only cost just under £40, that is why it would be much easier if ocuk would accept it. I cannot purchase the packaging that maxtor state I must, and indeed this packaging will be of superior quality to the packaging which I received the drive in from ocuk - and maxtor state that the drive cannot be replaced if they recieve it in the incorrect packaging. My 'original packaging' was a small box and a form of plastic wrap around the drive. However ocuk would have received them in bulk, in one of the
boxes pictured or something similar which meets maxtor's appropriate shipping packaging.
