Virgin Media throttleing...

People should be paying more attention to what they're paying for, which applies to any walk of life. If you buy a meal, you read the ingredients. If you buy a cinema ticket, you read the synopsis. If you're paying for things without reading the product description, ESPECIALLY if you're signing a contract, then you have no grounds to complain about being "ripped off". Like i said, it's not a secret. They're not being ripped off at all. I simply don't see the justification for even suggesting they are. They'd be being ripped off if they had no choice, or if VM had lied. They have a choice, and VM state their throttling all over the website.

50mb and 200mb are both unlimited. They of course have Fair Usage (what doesnt) but there's no daily throttling.
 
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Trinitrotoluene said:
The real question is, what qualifies as "excessive usage"? With todays "Digital Britain" constantly growing and changing to accomodate the growing need for digital services, surely a "rewrite" of what qualifies as excessive is necessary.
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Excessive usage is based not only on the increasing use of the internet, its also based on what the service can cope with. It would be stupid to increase the escessive usage limit just because iplayer and youtube are becoming more and more common when the network itself would have problems. The internet is evolving faster then the network.

BT is trying to improve their network by rolling out FTTC, which will allow them to compete with VM in terms of pure speed, and VM is trailing 200Mb and i assume they are upgrading as well otherwise 200Mb on the current network would just be silly.

Trinitrotoluene said:
No, there aren't ANY truly unlimited data plans available. You get capped on them all.
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As Dampcat has said, 50Mb and 200Mb services from VM currently have no sort of STM in place. Chances are though once 50Mb has been fully deployed they will look at implementing a STM, but if the STM increases in proportion to the speed increase that would mean 7.5GB allowance at prime time before it kicks in, which should be plenty.
 
Virgin are rolling out DOCSIS 3.0 - nothing spectacular. 200mbit with a 1GB cap over a 5 hour period here we come! :P

Of course I'm being facetious, any kind of improvement in speed is welcome. I do wish they would be clearer with their FUP / Throttling policies is all.

DampCat said:
They of course have Fair Usage (what doesnt)
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Sky broadband. :mad:
 
JimAroo said:
Also about your friend downloading 2GB over night, it's totally STM free. After 9pm you can do what you want.
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- sorry i wasnt clear, i meant last night as in evening, he was downloading exactly the same time as i was, though im not sure what package he's on - may well be on the L package ...
 
Trinitrotoluene said:
There are two fair arguments in here. One is that Virgin Media confuses customers with promises of "unlimited" without directly telling the customer or informing them of the limits short of printing them in small print.
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hummmm your misunderstanding.

VM promises "unlimited usage/download", which they are giveing, some companys have a Xgb download limit..

as for the speed, it says UP TO xxMb, it doesn't say unlimited speed
 
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As Dampcat has said, 50Mb and 200Mb services from VM currently have no sort of STM in place. Chances are though once 50Mb has been fully deployed they will look at implementing a STM, but if the STM increases in proportion to the speed increase that would mean 7.5GB allowance at prime time before it kicks in, which should be plenty.
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They have not been fully deployed so this is irrelevant.
 
Trinitrotoluene said:
They have not been fully deployed so this is irrelevant.
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I would say it is relevent. You said there aren't any truly unlimited services available, 50Mb and 200Mb is right now. In the future it wont be without STM, but for now there are no limits (other then the FUP, but an isp would be stupid not to have an FUP).
 
i'm i missing something or what. i can't see VM doing wrong.. all VM packages are unlimited , which means unlimited usage. VM as never said all they packages would be unlimited speed.

as i said above some other companys have a "X"GB usage limit per month and u go over the limit it'll cut off till next month..
 
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DampCat said:
50mb and 200mb are both unlimited.
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I'm going to be picky and say you have not understood what the word unlimited means. I will be doubly cocky and say, go look up what it means. (I'm sure you do know :p)
They should just say what it is and not use buzz-words to sell an item, but I am lucky I don't have to use UK interwebs!

Sort of lucky here in that I don't have a "fair usage policy" and have unlimited/uncapped/unthrottled (whatever you want to call it) downloads up to the speed I pay for if the source can provide it of course.
 
I'm aware of what Unlimited means in the sense in which it's being used here. It means you can (with the exception of fair usage, whch is ghey) use a theoretically unlimited amount of bandwith per month. This is Unlimited as opposed to having a set cap per month as per other ISPs.

You could have course argue that Unliited isn't really Unlimited if you're being penalised after Xgb by having your speed reduced... but then 50mb and 200mb would both be exempt, as they're exempt from traffic shaping altogether and thus are, again with the exception of fair usage, unlimited ;) No caps, no shaping, no limits.
 
There is no hard figure set. I have never actully read about anyone who has been cut off from VM on the basis that they broke the FUP, and i have met people who download many TB a month without.
 
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DampCat said:
You could have course argue that Unliited isn't really Unlimited if you're being penalised after Xgb by having your speed reduced... but then 50mb and 200mb would both be exempt, as they're exempt from traffic shaping altogether and thus are, again with the exception of fair usage, unlimited ;) No caps, no shaping, no limits.
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thats why they put UP TO xxMb for the speed..

VM isn't doing wrong
 
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