Finally an Xbox Live feature everyone wants!

orderoftheflame · 30 Jul 2009 at 07:20

The ability to turn auto renewal off without having to call MS up.

http://majornelson.com/archive/2009/07/29/how-to-turn-off-xbox-live-account-auto-renewal.aspx

malachi · 30 Jul 2009 at 08:43

Funny how i accidently came across that option last night while buying some MS points and there was me thinking it had always been there but i was too blind to notice it.

eyetrip · 30 Jul 2009 at 08:50

Thank God for that!

Shamikebab · 30 Jul 2009 at 09:14

oh cool

randal · 30 Jul 2009 at 09:19

Auto reconnects to parties is the one I'm after, especially for my mate in Spain. He disconnects all over the place.

McManicMan · 30 Jul 2009 at 09:29

at last

McBain · 30 Jul 2009 at 10:04

Like the way he makes it sound like it's been there all along!!

Buffman · 30 Jul 2009 at 10:51

It has been available for at least a few months now I know as I did it, only now is major nelson giving a tutorial how to do it.

Streeteh · 30 Jul 2009 at 10:53

The Craig said:
It has been available for at least a few months now I know as I did it, only now is major nelson giving a tutorial how to do it.

I'm fairly sure it wasn't, or that it was there but then got removed for a while. One of our very own added his card details to prove you could turn off auto renewal but then ended up having to phone MS as it didn't. This was a week or two ago, was rather amusing :E

cheets64 · 30 Jul 2009 at 10:55

I manged to do it months back :S

KNiVES · 30 Jul 2009 at 11:42

I didn't know this feature was in. The only thing stopping me going to gold again was that I couldn't cancel it before - I tried twice, the first time I was put on hold for nearly half an hour before giving up, and the second time they said they did it but kept charging for two months afterwards - I had to get a 48 hour code scratchcard and put that in eventually (they stop the renewal thing).

Really horribly atrocious of MS to deliberately leave out the option to turn off auto-renewal for a while when they knew their telephone service is woefully inadequate. They're likely now noting that there are many like me who refuse to pay for the service unless there's a way to easily cancel it.

I also love how you can't do it via the 360 itself - only on the website. How unfair is that?

SiD the Turtle · 30 Jul 2009 at 12:39

McBain said:
Like the way he makes it sound like it's been there all along!!

cheets64 said:
I manged to do it months back :S

That's definitely new. I managed to commit an epic fail on here a few weeks back when I was ranting that you could turn off auto-renewal online, so added a credit card and then took screenshots to show now to turn it off. Problem was I found that the auto-renew, when off is clickable, but when it was on there was no link to use, meaning you had to phone.

orderoftheflame · 30 Jul 2009 at 13:07

cheets64 said:
I manged to do it months back :S

The Craig said:
It has been available for at least a few months now I know as I did it, only now is major nelson giving a tutorial how to do it.

Streeteh said:
I'm fairly sure it wasn't, or that it was there but then got removed for a while. One of our very own added his card details to prove you could turn off auto renewal but then ended up having to phone MS as it didn't. This was a week or two ago, was rather amusing :E

I'm sure it's new too, I've been trying it for ages now, and while the button has been there to do it it's always done nothing.

cheets64 · 30 Jul 2009 at 15:07

Well my subscription ran out and it was set to auto renew off.

SiD the Turtle · 30 Jul 2009 at 15:38

Did you use a credit card or prepaid cards?

cheets64 · 30 Jul 2009 at 16:06

Had used a credit card years back but used pre paid cards for years.

orderoftheflame · 30 Jul 2009 at 16:35

cheets64 said:
Had used a credit card years back but used pre paid cards for years.

That's why then.

Using a pre-paid card cancels any credit-card auto renews.

Kyle009 · 30 Jul 2009 at 20:00

Never been an issue for me but always wondered why they didn't have an online option to turn things off. Good to see they have finally added it.

Dup · 30 Jul 2009 at 20:22

There's also the option to clear the system cache now too.

wannabedamned · 30 Jul 2009 at 20:33

Good Good, I plan to never need it, But its nice the the option has finally arrived for those that do want it