Direct debits are cheaper because they are cheaper for companies due to lower charges from the banks and lower processing costs at the company's end.
There is no problem with the DD system, only with a minority of people who use it. The system doesn't need revising, the people need to improve.
Exactly.A lot of people here are completely missing the point. The figure is irrelevant. Its a contracted service for which there are clear terms and conditions. These terms and conditions were broken. It really is as simple as that. If i can muster up the brain power to stick to the terms and conditions of the service provided by my banking account then so should everyone else.
If you're low on money and finding it hard to find work, how is it "your fault"? Are the banks not just making it worse? "You've got no money, so we're gonna give you some nice charges" thus increasing the risk at which you end up having another issue with them.
Indeed. I am completely happy with the direct debit system, along with paperless billing it really does take all the hassle away from running so many utility accounts. Its a superb way to pay and to be honest its hard to imagine a world without it.
Speaking as someone who is out of work and starting to get low on money...you adjust your outgoings as much as you can, talk to your bank, etc. Plan ahead rather than just bury your head in the sand and hope it all comes out OK.
Except the freedom some companies give themselves with it. I've had a company Direct Debiting an account they had previously told me they weren't able to Direct Debit, which landed me a bank charge as I'd put my money in another account.
I also know of companies trying to DD money they think they're owed without sorting it out with their customer first. Mistakes where a huge bill had been generated for example and wile it was in the process of being sorted out, they tried to bruteforce a £1500 or so Direct Debit.
Direct Debits aren't perfect, I had a hard time getting anyone to own up for the messed up direct debit I had with my bank, the company tried to pass it on to the bank and the bank did the same thing.
It's never as black and white as you seem to put it. 90% of my bank charges have been errors beyond my control.
It's never as black and white as you seem to put it. 90% of my bank charges have been errors beyond my control.
I'm not a keyboard warrior, but do you not think you should look to stop being charged £180 a month by your bank instead of moaning about it? It's not them who is crippling you, it's yourself by going over your OD.
I dont moan about it i pay it and nothing more is said. Yes i need to sort it out, its not something that makes me happy. One day when I am not to busy working my butt off i will fix it.
An awful lot of people do...I think some people live hand to mouth, from one pay day to the next. I couldn't live like that.
I think we have thrashed this out as much as it needs to be. Just be there with the thought that some people seem to be hit with repeated charges, others never incur any. I would question where the weak link in the chain is, as i do not believe it to be the bank or any vendors.
Also please note that with the direct debit system YOU are in control. You can cancel one at any time. If you have any problems with one simply cancel it, and the company will be forced to write to you requesting payment by other means.
Again, you're basing your experience on what everyone else experiences.
I've had my bank tell me they can't cancel a direct debit, they're not allowed to for example, or I've had direct debits I didn't know about, for example.
It's not this great system you seem to think it is.
You didn't know you had some DDs?![]()
Again, you're basing your experience on what everyone else experiences.
I've had my bank tell me they can't cancel a direct debit, they're not allowed to for example, or I've had direct debits I didn't know about, for example.
It's not this great system you seem to think it is.
Again, you're basing your experience on what everyone else experiences.
I've had my bank tell me they can't cancel a direct debit, they're not allowed to for example, or I've had direct debits I didn't know about, for example.
It's not this great system you seem to think it is.
And that's where your whole point falls apart, just because you can and are, financially stable, doesn't mean everyone else is and that they don't have money difficulties.