£25 bank charge for 33p over limit

So then I should HAVE to have an overdraft? What if I don't have one? Or if they charge a subscription fee for one?

You're talking about yourself again as if everyone else is and should be in the same position.

Everyone/anyone can get a suitable overdraft to act as a buffer.

Which is all well and good, but unfortunately, I don't have a few grand to put in my bank account.

So get a suitable overdraft, as DD stated?
 
So then I should HAVE to have an overdraft? What if I don't have one? Or if they charge a subscription fee for one?

You're talking about yourself again as if everyone else is and should be in the same position.

If you are into the bad practice that you are relying on a month to month salary payment (as i often am as i am financially unstable) then yes, you should safeguard your bad financial practice with an agreed overdraft to cover any potential shortfalls.
 
Sorry, I'm one of these idiots, and as a shareholder in several major banks I think it's right that people who break their agreements should pay a punitive charge.

balls, £25 for 33p overdrawn u mus be havin a laugh m8.

shareholder in banks, defence of zionists and extreme jews. hmm. :p
 
Yes, and in your last post you confirmed that the BANK (who you say are the issue) CONFIRMED to you that there was in fact a direct debit set up on the account for which you had the issues.

At this point you should have checked the second account for whether there was a duplicate direct debit. If it transpired that there was two, you cancel one of them, ensure the funds are in place for the one that was left, and contact the phone company explaining what you have done.

I should have made it more clear, they were separate incidents, my bank had told me at an earlier, unrelated occasion, that they can't cancel DDs.
 
Everyone/anyone can get a suitable overdraft to act as a buffer.



So get a suitable overdraft, as DD stated?

That's not true and you know it.

I should have made it more clear, they were separate incidents, my bank had told me at an earlier, unrelated occasion, that they can't cancel DDs.

Erm what? Why could they not cancel DD's?
 
So then I should HAVE to have an overdraft? What if I don't have one? Or if they charge a subscription fee for one?

You're talking about yourself again as if everyone else is and should be in the same position.

Then you have responsibility for that choice to either not request one, or refuse to pay for the protection an authorised overdraft provides, and instead have to abide by the unauthorised overdraft terms and conditions as outlined by your bank.

I'm not sure how you could possibly consider it to be anything but your responsibility to manage your bank account.
 
I should have made it more clear, they were separate incidents, my bank had told me at an earlier, unrelated occasion, that they can't cancel DDs.

Frankly i dont believe that they said that. If they told you this then a serious complaint has to be made. I think that you must have misunderstood as a bank can always cancel a direct debit, the customer is always in control, thats one of the key features.
 
If you are into the bad practice that you are relying on a month to month salary payment (as i often am as i am financially unstable) then yes, you should safeguard your bad financial practice with an agreed overdraft to cover any potential shortfalls.

That's not the situation though, as I said, I didn't have any reason to think they were going to DD my account as I was told they couldn't.

As for having an overdraft, you need to try and appreciate a difference of situation, a fair few people don't seem able to do this at all.

Just because you can doesn't mean everyone else can.
 
That's not the situation though, as I said, I didn't have any reason to think they were going to DD my account as I was told they couldn't.

As for having an overdraft, you need to try and appreciate a difference of situation, a fair few people don't seem able to do this at all.

Just because you can doesn't mean everyone else can.

Why can't you get an agreed overdraft?
 
Frankly i dont believe that they said that. If they told you this then a serious complaint has to be made. I think that you must have misunderstood as a bank can always cancel a direct debit, the customer is always in control, thats one of the key features.

I know I can now, but in the past they've maintained that I wasn't allowed to.

Believe what ever you want, but I know what was said to me.

I'm more than used to being told multiple different things by banks, for example, customer services departments etc, it's not the always the banks themselves but a lot of them have the completely wrong attitude when speaking to customers on the phone.

I've been told on more than one occasion that I can't cancel a direct debit.

As I have already stated, 90% of bank charges I have received have not been within my control and I have been refunded them.

I've noticed a trend of "they get what they can" a good portion of people wouldn't know where to start when it comes to complaining about a bank charge, so they just shut up and let it go.

Some bank charges have been pathetically easy to get refunded which leads me to believe that they do impose them to test the waters, and if the customer doesn't complain, then profit.
 
Why can't you get an agreed overdraft?

At the time, I had ridiculous issues with my bank account.

My account history is fairly positive, I have a good credit rating, or should I say not a bad one? I haven't had any opportunity to make a good credit rating for my self as I have nothing on credit.

My bank has tried to impose some bizarre rules on me, they won't give me a visa DEBIT card, they act like I'm requesting a credit card with a huge limit on it.

I currently do have an overdraft, but again, they said no due to their reasoning that they wouldn't tell me about.

I've since been told that they put a mark next to your account if you regularly pay for things with your card instead of making a withdrawal from an ATM and I think the fact that I'm not on the electoral role is making it even harder to sort it out.
 
You don't have a good credit history, you have no credit history, that would explain some of the issues. To have a good credit history, you have to actually make use of credit...

With regards to Visa Debit, you have you remember that the cards can work both as a live and offline card (think of the offline like a guaranteed cheque without the paper) and you can see why they are often unwilling to issue them to people with no usage history, when they can issue a lesser card that only works as a live card (eg a Visa Electron card) and protect themselves.

The fact that you're not on the electoral roll will also be working against you. All of these are things within your control to correct, and consequences of choices you have made.
 
Changing current account providers isn't something I would describe as simple. I've been with the same one since I was 16 and I am not planning to ever change unless there is a very good reason to.

I changed my current account provider at the start of the credit crunch (been with the old one since I was a kid), it was pretty simple. Just open a new account, fill in two forms obtained from new bank; 1) to instruct my employer to pay salary to new account, 2) to authorise transfer of direct debits from old account to new, close old account once I was confident everything was set up correctly.

I did have two problems however, my employer paid my salary into the new account ok, but paid my expenses into the old account - simple email to payroll sorted this out. One direct debit payment for my home insurance didn't go through either - phoned them up, they just took a double payment next month and my cover was not affected. Neither of these were major issues and wouldn't put me off switching current accounts again.
 
You don't have a good credit history, you have no credit history, that would explain some of the issues. To have a good credit history, you have to actually make use of credit...

With regards to Visa Debit, you have you remember that the cards can work both as a live and offline card (think of the offline like a guaranteed cheque without the paper) and you can see why they are often unwilling to issue them to people with no usage history, when they can issue a lesser card that only works as a live card (eg a Visa Electron card) and protect themselves.

The fact that you're not on the electoral roll will also be working against you. All of these are things within your control to correct, and consequences of choices you have made.

I didn't choose to not be on the electoral role. :confused:

I don't use cheques and never have done, I am aware how my credit rating works, as I stated but you seemed to overlook, I haven't had anything on credit, and I don't have a "bad" rating.

I know people who have just walked in to other banks to set up accounts and been given Visa Debits, some who aren't on the electoral role.

It's only been recently I have become aware I wasn't on the electoral role, I've got my form filled in ready to hand in to the office in the city center when I'm next there.
 
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I didn't choose to not be on the electoral role. :confused:

So why aren't you on it then?

I don't use cheques and never have done, I am aware how my credit rating works, as I stated but you seemed to overlook, I haven't had anything on credit, and I don't have a "bad" rating.

You have no rating, that can be worse than a bad rating because there is no information to assess your risk on at all.

I know people who have just walked in to other banks to set up accounts and been given Visa Debits, some who aren't on the electoral role.

It does depend on the bank, but also on the individual, the electoral roll isn't the only aspect that matters.

It's only been recently I have become away I wasn't on the electoral role, I've got my form filled in ready to hand in to the office in the city center when I'm next there.

Fair enough.
 
Manage your finance, dont spend money you dont own, 33p or £1000.

Point of the fine is to make you more aware about going overdrawn in the future
 
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