been waiting 3 weeks now
-
Competitor rules
Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.
BFG most awesome company ever!!
- Thread starter Nikumba
- Start date
been waiting 3 weeks now
Sicne gtx260 and gtx275 are end of line I would guess you will get a nice gtx285.
They're not any more EOL than the 9800 or GTX285 so it could be anything.
Check the delivery invoice on DHL when you get the shipped notice.
Associate
- Joined
- 28 Jan 2009
- Posts
- 581
Conrgats mate! Anyeone know if the XFX warranty is the same ?
No, it's poo in comparison. The only company remotely close to BFG on warranty is EVGA.
Quick update.
Got an e-mail response very quickly asking me to call in to arrange an RMA. Rang the number on the website for non-US customers and spent 20-25 mins on hold. When I finally got through I explained the problem, gave them my mobile number and confirmed my details (had already registered them earlier that day through the website). I was then told I'd get an RMA e-mail and to just follow the instructions and that was that.
E-mail arrived containing a link to a web form where I had to enter my mobile number. After a few false starts with it not recognising it my g/f suggested removing the first 0 and that worked. I then got a 3 page form to print out and use to send the card to BFG Europe in Wales, 1 to put in the box, 1 to put on the box and 1 to keep. Will be posting it via special delivery today.
Slightly peeved that I've already spent at least £5 calling the USA, especially as the actual talking to someone part took about 2 minutes, but at least I've got an RMA!
Got an e-mail response very quickly asking me to call in to arrange an RMA. Rang the number on the website for non-US customers and spent 20-25 mins on hold. When I finally got through I explained the problem, gave them my mobile number and confirmed my details (had already registered them earlier that day through the website). I was then told I'd get an RMA e-mail and to just follow the instructions and that was that.
E-mail arrived containing a link to a web form where I had to enter my mobile number. After a few false starts with it not recognising it my g/f suggested removing the first 0 and that worked. I then got a 3 page form to print out and use to send the card to BFG Europe in Wales, 1 to put in the box, 1 to put on the box and 1 to keep. Will be posting it via special delivery today.
Slightly peeved that I've already spent at least £5 calling the USA, especially as the actual talking to someone part took about 2 minutes, but at least I've got an RMA!
Why did you phone them? Just send their tech support an e-mail.
http://www.bfgtech.com > Support > Contact Support. Easy.
For me, it's now been 14 work days that BFG have had my card.
Associate
- Joined
- 21 Oct 2009
- Posts
- 1,485
- Location
- Bedfordshire
nice one
Why did you phone them? Just send their tech support an e-mail.
http://www.bfgtech.com > Support > Contact Support. Easy.
That's actually exactly what I did first. I filled out the web form giving them all the info it asked for but I got an e-mail back telling me I needed to phone in. Would have been nice to set it all up by e-mail but never mind, as long as I get a replacement then it's no big deal.