To all those who keep spouting this "oooh manage your money better" tripe.
Direct debit gives the company the power to change the amount they take without consulting you first, which could very easily cause you to go overdrawn.
Powergen (at the time) due to an error on their part mis-read my electric meter, and upped my Direct debit payment to nearly £400 a month. The did write to me to tell me of this fact, but I never received the letter.
Have I mis-managed my money in this instance ? I didn't know about it until it was too late.
It seems perfectly fair to me to impose a charge, or a fine on your account when you have gone overdrawn, but this needs to be fair.
Why not a percentage ?
£200 overdrawn, £20 fine..... £2 overdrawn, 20p fine.
How is it fair to fine someone £39 for going 50p overdrawn?
I shouldn't have to go and speak to them to get this back, it shouldn't happen in the fist place.
I think the majority of people agree there should be a charge, but why not a fair charge ?
It not really about who has whose money and we are taking money that is not ours, it's just a number to the bank. The next time money goes in your bank, they get their money back first. They charge a relative amount to you for this happening and even a small amount of interest on the amount.
Why not just have a few options regarding charges online in your account setup. If I haven't the fund to pay a direct debit, automatically don't pay it. So no charge would be necessary. I'll deal with the company myself.
Seems that being fair to the customers is not really a priority to banks.