Stupid question..Star Trek:online on steam

chaparral · 14 Jan 2010 at 22:32

Don't know if am going blind or what...But i can't seem to find Star Trek online on steam...

Am sure i saw it forsale or to pre-order on steam a few days ago :confused:

Kenai · 14 Jan 2010 at 22:34

There's a trailer on there, nothing else I can see.

Crixus00 · 14 Jan 2010 at 22:35

lol just checked myself,its gone :eek:

the trailer is still there bt thats it.

chaparral · 14 Jan 2010 at 22:37

Kenai said:
There's a trailer on there, nothing else I can see.

I pretty sure steam were selling it for £39.99 standard version and £49.99 for deluxe version

Am :confused:

here now..

'Wes · 14 Jan 2010 at 22:38

They were.

iamdjdz · 14 Jan 2010 at 22:40

Weird.

chaparral · 14 Jan 2010 at 22:45

Regionally restricted

It's been regionally restricted in the UK. You won't be able to buy it on Steam now unless Atari decide to start selling it to you again.

wild_ty said:
wild_ty said:

My response from Support:

Hello T******* Thank you for contacting Steam Support. This game is not currently available in your territory from Steam. Unfortunately, we are unable to release any information on updates or releases that have yet to be announced. Please refer to the Steam Storefront page for all News and information at this time. Let us know if you have any further questions.

So not more that we already know....can someone who has already purchased it from the UK please confirm it is still showing on their account?

I wonder what this will mean for those who do own it already in the UK when/if expansion packs that are released in the future become available, if the game still is locked out of our region.

Click to expand...

http://forums.steampowered.com/forums/showthread.php?t=1109550

'Wes · 14 Jan 2010 at 22:54

Probs because the Europeans keep taking the mick out of the yanks, because when they come onto the server in the evening, it crashes and a new thread starts off saying; 'They're back from McDonalds'.

Edit: Amazon still have it, but i think this is really poor from Steam.

chaparral · 14 Jan 2010 at 23:22

'Wes said:
Edit: Amazon still have it, but i think this is really poor from Steam.

Maybe it because atari want people to use there online store

http://www.atari.com/games/startrek_online_digital_deluxe_ed

iamdjdz · 15 Jan 2010 at 00:28

It's back on now for £39.99

chaparral · 15 Jan 2010 at 00:30

iamdjdz said:
It's back on now for £39.99

£10 cheaper for each version

The people who payed £39.99 standard /£49.99 deluxe are going be ******

Crixus00 · 15 Jan 2010 at 08:30

chaparral said:
£10 cheaper for each version

The people who payed £39.99 standard /£49.99 deluxe are going be ******

That's true. Are they allowed to do this? I paid full wack only a couple of days ago

Gimpymoo · 15 Jan 2010 at 10:11

Just cancel the pre order :confused:

Crixus00 · 15 Jan 2010 at 10:21

Gimpymoo said:
Just cancel the pre order

I have sent them a support email requesting refund of difference or steam credits if there is such a thing. If they don't reply favourably i will cancel pre-order.

cHk4 · 15 Jan 2010 at 10:27

-edit-

NM requested a refund.

Tefal · 15 Jan 2010 at 10:42

139sroberts said:
That's true. Are they allowed to do this?(

What, lower their prices? :confused:

Cozman · 15 Jan 2010 at 11:04

Anyone got a response from Steam support yet as to refunds or anything ?

cant believe they would drop the price after a week (or was the pre-order longer ?)

Hopefully we will get a refund or credit for the difference as £10 in 7 days is a bit too much too quick for it to not to mistake somewhere by someone.

Cozzy

Crixus00 · 15 Jan 2010 at 11:56

Cozman said:
Anyone got a response from Steam support yet as to refunds or anything ?

cant believe they would drop the price after a week (or was the pre-order longer ?)

Hopefully we will get a refund or credit for the difference as £10 in 7 days is a bit too much too quick for it to not to mistake somewhere by someone.

Cozzy

Not yet, but it is really early in the morning in the US. I hope i get a response by this time tomorrow.

Gimpymoo · 15 Jan 2010 at 12:02

You are allowed to Cancel pre-orders.

Personally, why pre-order soo early?

We can make an exception for pre-ordered games if the request is received prior to the release date.

I pre-ordered ARMA 2 and the price dropped so they cancelled the order and I re-ordered at the lower price. Rather painless and no harm done.

I dont know if the BETA Access may prevent cancellation though.

Crixus00 · 15 Jan 2010 at 23:40

Ok, result

-----------

Hello,

A staff member has replied to your question:

Hello Steven, Thank you for contacting Steam Support. We have processed a refund to your account where you will be able to repurchase the game at the correct price. Your confirmation number is: xxxxxxxxxxxxxxxx Your bank or credit card issuer will return the funds to your account - please allow 3-5 business days for the funds to be posted. Please note that we do not normally offer refunds on purchases made online. However, we are happy to make the exception for pre-ordered games if the request is received prior to the release date. Steam Subscriber Agreement http://www.steampowered.com/index.php?area=subscriber_agreement Please let us know if you have any further questions or concerns.

------------

re-purchasing the game now....