Lord of the Rings Online account hacked

To be honest accounts can't be 'hacked'. Chances are you've got a keylogger on your PC or you've got an easy account password and username.

Check for malware, try an alternative antivirus (what are you currently using?).

In 99% of these account hacked cases it's normally the user whose at fault, can you not simply reset your password if you have it linked with your e-mail account?



M.
 
OK, sorry I was being inaccurate. My account has been stolen.

I got an email earlier today from Codemasters as follows :

Your account has been modified as requested. If you did not request these changes please contact our support staff on: [email protected].

A summary of the changes made follows:


:
Your password has been changed
Email address:
old value: [email protected], new value: [email protected]

I have already checked for keyloggers and none have come up and my password is not something easy to guess. It is a random alphanumeric string which means nothing to anyone.
 
I have tried with a number of virus checkers and similar with nothing getting picked up.

I can't login to my account. It has been stolen.
 
I have possibly 1/2 other online accounts with the same password (which is where I think this has come from)

I'm not looking for help so much as a change to vent.

I really get ****ed off with the amount of scumbags out there.

I also think the Codemasters security is pretty shocking. I can't believe they don't send a confirmation email out before allowing someone to change an email address on file. Surely that is just basic.
 
Unlucky, i highly doubt youll get it back, codemasters online support is an embarrassment.
 
Blizzard are very good with some help from forumites as well - not bigging up wow, i just suspect it happens a lot more with wow than with lotro. I wouldnt swap my authenticator for anything after my account hack, i think theyre an essential. I changed my passwords and did a hard drive wipe just for peace of mind.
 
Sleepless said:
Blizzard are very good with some help from forumites as well - not bigging up wow, i just suspect it happens a lot more with wow than with lotro. I wouldnt swap my authenticator for anything after my account hack, i think theyre an essential. I changed my passwords and did a hard drive wipe just for peace of mind.
Click to expand...

It was such a massive, massive problem in wow though, lotro has never had anything like the issues, doesnt excuse codemasters for basically doing nothing about it though.
 
:( that sucks. have you lost much?
Had a kin member last month have 2 chars deleleted and 130g gone -.-

Games should start doing what banks do and have a drop down list where you pick 4th 7th char etc of your password.
 
I had a Lvl 43 Char - to be honest with you at that level there are no items which can't be replaced quickly in a couple of levels.

The problem is a) the time and b) getting my account back at all
 
modo77 said:
Games should start doing what banks do and have a drop down list where you pick 4th 7th char etc of your password.
Click to expand...

This wouldn't help when most cases are either keyloggers, or more likely a 'mate' who had access - and no, they never admit that they told anyone the password either...
 
Redman said:
This wouldn't help when most cases are either keyloggers, or more likely a 'mate' who had access - and no, they never admit that they told anyone the password either...
Click to expand...

Well it would help with keyloggers as you're choosing from a drop down list and not typing which means the keylogger shouldn't work.

People out there are scum on the internet that's why you have to protect yourself adequately.


M.
 
Thank you for submitting your recent request to Codemasters Customer Services concerning Lord of the Rings Online.

Please be aware that the game and COG system are case sensitive for both username and password.
According to our records, your username is:

myusername

Also, we have randomly generated a new password for this account.
Please check your [email protected] inbox for a separate email from Codemasters with the information you require.
We advise you check / amend your date of birth and secret question / answer so that you can retrieve your password again in the future.

Hope this helps

If you need further assistance, please reply to this email and INCLUDE THIS LINE IN YOUR REPLY:-

{|CALLID|}=02157032

Or include the entire text of this email.

Kind regards
Dominic
Codemasters Customer Services
Click to expand...

:(
 
Thats not too bad then dude, at 43 you wont have any rift gear or teal jewellery, and probably under 10g.

What server are you on btw?
 
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