VW Phaeton (This threads for Firestar 3X)

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21 Jan 2010
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121
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Ballymena, N.I.
Well, when I moved back to N.I. I decided to blow my hard earned on something really nice and comfy, and after many many test drives I chose the VW Phaeton 3.2V6

Many people asked me why I went for the petrol over the diesel and the answer is because the car was for my wife, she would do around 3k to 5k miles per annum in it, the petrol did about 26mpg and the diesel about 30mpg, so working this out, the petrol only cost a few hundred pounds more to run, but about 5 grand more to buy :)

The dealers were absolutely fantastic (Agnews, Boucher road, Belfast) I didnt have to deal with the normal sales men when iI was looking at the car, but the "Prestige" sales manager, when we were "discussing" my purchase (read, me haggling like mad) we sat in the "Prestige lounge" and because you were a "Prestige" customer, you got preferential treatment over the normal car range owners when it came time to service. For example, when I arrived and checked in at reception, I was sent immediately to the "waiting area", I was there around 10 seconds when the service manager came to meet me and bring me to his desk :)

I also had the choice of dropping in my car and getting a courtesy car, or having them drive a courtesy car to my house and taking the Phaeton away for its service.

Also, because my car was an automatic, they always made sure they gave me an automatic courtesy car (always a Touareg).

Over the time we owned the car, it was in for a couple of recalls.

The first one was when I got a phonecall from the service department to tell me that when the car was being prepped for me to pick up, the engineer noticed that the glovebox was not seating properly and he had ordered up new parts, I hadn't noticed this, or complained about it lol.

The next one was for when I got a call from them to say that it had been moticed that a piece of trim on the outside of the car could discolour if sitting in bright sunshine for long periods of time (I mean is that seriously likely in this part of the world lol) apparently it had happened to an owner in california, so they were changing them all rofl.

Both times, I was treated like royalty (actually better than the service I got at the local Mercedes dealership, and that wasnt exactly bad itself)

Servicing itself was not exactly cheap, but it was not more expensive than my Merc CLK, I think it was about £180 for a service, but the car decided itself when it needed a service and I think it was only serviced once or twice while we had it ( 3 years).

Tyres were quite expensive for it when we changed them the first time, at nearly £200 a pop for Pirelli P Zero Nero's, but that was a mistake as they were the worst tyres I have ever had on a car, with very poor grip and very poor tyre wear. The problem with the Phaeton and tyres is that the thing weighs nearly two and a half tons, so you need extra load tyres (which are hard to get in low profile) It also does 150mph (that is the least powerful cars top speed, all the rest are limited to 155 I think).

On performance, the car was not exactly a rocketship off the lights, but it was not exactly slow either, managing 0-60 in around 9 seconds i think, but in sport and from about 60mph upwards it can really shift. I remember being tailgated by a Renault Megane Sport (the turbo one) at about 70mph so i moveed over to let him past, i moved back behind him and sat with him to around 130 mph, then flashed my lights at him to let me past :) he was not happy, but as he was near Vmax i passed him with no effort lol
Obviously the Megane would be quicker round twisties, but this is just to demonstrate that the smaller engined Phaeton (although 3.2 is not exactly small, but then again there is a 6 litre W12 engine) has ample "Get up and go"

NB, all of this took place on a private track for those of you about to complain of dangerous driving :)
 
You didn't buy new did you? :eek:

What was the depreciation like?
Have you still got it?

and, ofc, TTIUWP!
 
Thanks for taking the time to write this :)

I was expecting an epic tail of woe with lots of costs thrown in, service from the dealership sounds fantastic, the Phaeton will become a very tempting secondhand buy in a year or so, costs are already dropping at a pleasing rate.
 
On comfort
The Phaeton has the best seats I have ever sat in.
My car had the option seats which had 18 way electrice adjust, memory, heating, ventilation, massage functions, the massage was just the ticket after a hard day's work, or a really long drive.
The sound system was also absolutely fantastic, and the sounds were definately of the "high fidelity" type, unlike most car systems.
The details and features are way too many to list, but some notables were the electric boot (lots of cars have this feature now) press a button on the remote (or in the car) and the boot drives open (the latch also motored out of the way to stop it from possibly bashing you on the head) press a button and it drives closed again.
When you were getting in or out of the car, the electric steering column motors the wheel away from you to make entrance and exit much more dignified.

Consumables for this car could be expensive if you got them all from the dealer, for example, the brakes have four pads per wheel instead of the usual two, and VW charge highly for the parts, but i sourced the parts from the internet (got the OEM pads from the internet in germany) and got the dealer to fit them thus keeping servicing down to actually quite cheap rates.
 
I did buy the car second hand (1 year old) and i kept it for 3 years (the longest I have EVER kept a car). It was without doubt the best car i have ever owned.
On depreciation, I bought the car for £21k and sold it for about £10k after slightly over three years, so i lost £11k over three years but bearing in mind that the car spec i got cost £55k new (now cheaper than that) and the amount of car you get for your money, this was a fantastic car. Also, the depreciation had really been knocked for six by the recession, as this type of car was hit very hard by the time i got rid early last year. Had it not been for the recession, I would have expected to get a couple of grand more for it.

Give me a chance to get the piccies up lol, i've got to get them hosted first :D
 
I quite like these, sounds like you had a very good ownership experience

You say you bought the V6 because it does 26mpg, only 4 less than the diesel - out of interest, what did you actually get from it?
 
£21k was an absolute bargain!

Must say, these seem very tempting but i really don't need a massive car :p
 
I quite like these, sounds like you had a very good ownership experience

You say you bought the V6 because it does 26mpg, only 4 less than the diesel - out of interest, what did you actually get from it?

I think the wife averaged around 28mpg, the best we ever saw from it was.......wait for it.........36mpg (on a long run, dawdling :) )
 
£21k was an absolute bargain!

Must say, these seem very tempting but i really don't need a massive car :p

Yeah I know what you mean, but you gotta buy something like that at least once in your life :D

BTW on a different note, I have a set of fancy tail lights for that shape of Leon in your sig if you still have it :)
 
Probably the most aggressive bit of driving I've seen is when I was pottering along in an Mx-5, minding my own business on the A1/M when suddenly this big ****ing black beast of a thing appears in my mirrors in the second lane.

Now pretty much any car is big compared to an Mx-5 but this thing just looked huge! It was being driven in proper anger too lol :D Either someone was very happy or angry 'cause it did not hang about! Was the 1st, and quite possibly the only time I've seen one I think!
 
The Pheaton is such a great car on paper, yet in practice I don't feel it works.

I test drove one quite a while back now (Before I got the 530i, so.. 4 years ago!). It was well built, loaded with kit and comically slow. Don't get me wrong. You neither expect nor need 500bhp in a car like this but part of the luxury car breif is that everything is effortless. Not in a 3 litre Pheaton. The only thing thats effortless about the performance of a 3 litre Pheaton is the ease with which the guy in the Mondeo Diesel pulls away from you. It is a woefully underpowered car.

The rest of it is fine, its packed full of some pretty amazing technology but its missing something I personally feel is of huge importance in a luxury car. It's missing a sense of occasion.

You get into a Mercedes Benz S Class. The soft-close doors shut behind you. You gaze out over the bonnet into the 3 pointed star. Before you set off you feel like... you have arrived. Ditto with something like a Jaguar XJ or, I would imagine, a Bentley. Excellent stuff.

The Pheaton has none of this. It reminds me a lot of a Taiwainese stereo - all the bells, buzzers, whistles and lamps but it's hardly a Bang and Olufsen*, is it?

I really think VW went badly wrong with this car. They had the knowhow and they wasted it. The Pheaton tech should have gone into the A8. VW is 'Peoples Car'. They make cheap affordable hatchbacks for the would-be Ford owner. They have no business making luxury cars - this is why they own Audi.

It should have had an Audi badge on the front. As it stands, its a complete white elephant.

At one point this made them a great used buy but these days I'm not even sure if thats the case. £8-£10k gets you an 03 Pheaton.

Yea great. Or just find another 2k and buy an 03 Audi A8.
 
[TW]Fox;15823447 said:
Yea great. Or just find another 2k and buy an 03 Audi A8.

The key is not to buy a comically underpowered one then, its like buying a 520i and then moaning its slow, wait from the prices to come down then buy a Phaeton with one of the two top spec engines.

The A8 is the real problem when looking at this from a secondhand point of view, however from the same cash i don't think you get the same engine or kit, plus because the Phaeton was so expensive is quite a rare car, which itself holds some value when looking at this vs the other options.
 
[TW]Fox;15823447 said:
The Pheaton is such a great car on paper, yet in practice I don't feel it works.

I test drove one quite a while back now (Before I got the 530i, so.. 4 years ago!). It was well built, loaded with kit and comically slow. Don't get me wrong. You neither expect nor need 500bhp in a car like this but part of the luxury car breif is that everything is effortless. Not in a 3 litre Pheaton. The only thing thats effortless about the performance of a 3 litre Pheaton is the ease with which the guy in the Mondeo Diesel pulls away from you. It is a woefully underpowered car..
I would be seriously surprised to see a mondeo diesel pull away from the Phaeton I owned (not just test drove)"Quote Ford Mondeo 2.0 TDCi (140ps) 127 mph - automatic transmission. Acceleration - 0 - 60 mph is in 10 seconds with auto gearbox. Phaeton 3.2 V6 (238ps) 150 mph - automatic transmission. Acceleration - 0 - 60 mph is in 8.9 seconds with auto gearbox" figures from Parkers. And dont forget, you dont buy a Phaeton to race people off the lights (you buy a BMW or a Nova SRi for that) But for effortless driving comfort.

[TW]Fox;15823447 said:
The rest of it is fine, its packed full of some pretty amazing technology but its missing something I personally feel is of huge importance in a luxury car. It's missing a sense of occasion...

Hmm, I certainly did not buy my Phaeton for a "sense of occasion" but instead for the most comfortable and satisfying car i have ever had the pleasure to own ( I have owned Merc's but couldn't bring myself to buy a BMW, to me they are simply trying too hard)

[TW]Fox;15823447 said:
You get into a Mercedes Benz S Class. The soft-close doors shut behind you. You gaze out over the bonnet into the 3 pointed star. Before you set off you feel like... you have arrived. ...

I think Fox that you are the type of person that buys a car for the "imagined" prestige that the name implies?

[TW]Fox;15823447 said:
Ditto with something like a Jaguar XJ or, I would imagine, a Bentley. Excellent stuff....

Obviously if you knew anything about the Phaeton, you would know that the Bentley continental is actually the same car as the Phaeton, Obviously it has the Phaetons top engine and none of the lesser ones, but then again, the Phaeton costs a quarter of what the Bentley does.

[TW]Fox;15823447 said:
The Pheaton has none of this. It reminds me a lot of a Taiwainese stereo - all the bells, buzzers, whistles and lamps but it's hardly a Bang and Olufsen*, is it?....

I dont actually know what Taiwanese stereos sound like, but I actually found the Phaeton to be very very understated, unlike pretty much all of the other car brands you mentioned.

[TW]Fox;15823447 said:
I really think VW went badly wrong with this car. They had the knowhow and they wasted it. The Pheaton tech should have gone into the A8. VW is 'Peoples Car'. They make cheap affordable hatchbacks for the would-be Ford owner. They have no business making luxury cars - this is why they own Audi..

Since when has a Golf been "cheap and affordable" and for a would be Ford owner? hehe, show me an equivelant Golf/Focus where the Golf doesnt cost quite a bit more? and btw, in your earlier (flawed) comparison of a Mondeo to a Phaeton, edspite the Mondeo having cost more to buy, which owner do you think feels less stressed and happier, i'll give you a clue, it is'nt Mondeo man :P

They also own the following:- Seat, Skoda, Bentley, Bugatti and i now believe a large portion of Porsche. If you follow your logic, each of these brands would have a very limited range of cars.

[TW]Fox;15823447 said:
It should have had an Audi badge on the front. As it stands, its a complete white elephant...

I completely disagree that it should have been an Audi, as Audis are "supposedly" a sporting luxury brand, as anyone who had driven the A8 that you mentioned would understand, the A8 is stiffly sprung and goes round corners surprisingly well for what is a large car, The Phaeton does not as it is not supposed to. If you understood the car and what it was for, (the test bed for the Bentley) you would not be comparing it to the A8, it is a completely different car and type of car. I do agree that it has been a little of a white Elephant for VW, but this is mostly to do with people like yourself that seem to buy cars based on the badge on the front.

[TW]Fox;15823447 said:
At one point this made them a great used buy but these days I'm not even sure if thats the case. £8-£10k gets you an 03 Pheaton.
Yea great. Or just find another 2k and buy an 03 Audi A8.

If you want an Audi, buy an Audi ( and pay 2K more for it, get poorer service with it, have a smaller car, with less equipment (did i mention the Phaeton has a dehumidifier? that means the windows dont steam up :) ) that does not ride as well) Fox, mate, the type of people that buy Phaetons are not buying a "sporting" executive saloon, they are buying the best bargain luxury car available, because they want comfort and all of the kit with none of the pretentiousness of your Mercs, BMW's and Audi's.
 
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