TSO Host - Best support ever

axer · 1 Feb 2010 at 00:30

PMWD said:
Same goes for 2host, I'm even cheeky enough to ask them stuff relating to php problems and they know! Amazing.

2host is TSO Host

zetec452 · 1 Feb 2010 at 01:09

daz said:
Has Gmail been up 99.9% in the last year? ;p

No, but it doesn't claim to have a 99.9% SLA (at least not on the free version)

IIRC a few of the early issues were due to the new nature of the technology being used. TSO have proven to be very reactive in resolving these issues. I can only imagine it being a good year for the system now it is more mature.

malef!c · 1 Feb 2010 at 08:22

I wanted to balance this thread out with some negatives about TSOHost....but I couldn't find any

Whilst we are inflating egos of forum members and hosts

I would mention Vidahost for their cracking service and support also

Izi · 1 Feb 2010 at 19:58

adam83 said:
Well, that I'm aware off. The three restarts happened within a time scale of 2 months. So if we follow that trend over the course of a year...

Agree with the price. Non the less, times can get stressful when you have a sales team selling a service, which is down without warning.

i understand, i have 50 + websites, so when it goes down i get 50 + phone calls.

when i suggest an alternative (100%) uptime with the cost they soon change their mind.

having said that, if you know of reletivly cheap 100% uptime hosting let me know.

Hxc · 1 Feb 2010 at 20:05

There's no such thing as cheap 100% uptime hosting, the only way to do it is to distribute servers in different places and then have it redirect if one goes down. It's not the easiest of jobs.

Izi · 1 Feb 2010 at 20:11

Hxc said:
There's no such thing as cheap 100% uptime hosting, the only way to do it is to distribute servers in different places and then have it redirect if one goes down. It's not the easiest of jobs.

thats what i thought...

hence why i dont complain about 99.9% uptime.

Aruffell · 2 Feb 2010 at 01:52

Mammalian said:
another one to try is vidahost, top notch service from them for the ~4 years i've been using them, they've got my loyalty for as long as they want it.

Completely agree, top notch work from Dominic and Seb.

Andy

zetec452 · 2 Feb 2010 at 01:59

Izi said:
having said that, if you know of reletivly cheap 100% uptime hosting let me know.

It doesn't exisit. TBH you'll probably see better uptime with the likes of TSO, Vida etc than you would in paying $$$$$$$$ for a "100% uptime host".

Things happen regardless of the SLA's and kit involved.

panda_uk · 2 Feb 2010 at 15:43

Yep they where very helpful when I transferred over to them. Great service.