ask for your money back.
Get AVAST or AVG, both used to be free and were the best of the bunch.
If none of those fix it then its a format or just live with.
wierd how kaspersky usually beats all other AV in the yearly tests thenGet AVAST or AVG, both used to be free and were the best of the bunch.
it said this is potentially harmful do you want to continue, i cliked yes and BAM a trojan