Losing receipts

PaulStat · 10 Mar 2010 at 16:06

Now I understand that if you have a bank statement that proves you spent money somewhere you can use that as proof of purchase if you've lost a receipt.

What happens though if you've bought several items for say £100 but you wanted to take back one item that was £10, can you use the bank statement in that scenario? Even though it doesn't give any detail?

MisChief · 10 Mar 2010 at 16:21

Unlikely... most stores/shops have some sort of return/exchange policy but I guess it also depends on what you have bought?

SiriusB · 10 Mar 2010 at 16:23

I am sure someone can confirm/correct me, but legally you do not need a receipt as a shop is not legally required to provide one at purchase.

POB · 10 Mar 2010 at 16:27

Legally you don't need one.

The card statement is enough. Some stores can search their computers for date / time to locate your purchase.

PatZ1989 · 10 Mar 2010 at 16:32

POB is correct

MisChief · 10 Mar 2010 at 16:41

but depending what store it is (large busy chain store for example), would they bother looking up the transaction, especially if it was a low value purchase?

SiriusB · 10 Mar 2010 at 16:44

It doesn't matter if they are bothered or not, they have to do it as you are entitled to return faulty/incorrect [as in not fit for purpose or not as described] goods.

molemole0 · 10 Mar 2010 at 17:40

SOmetimes it will work without a receipt

PhillyDee · 11 Mar 2010 at 00:08

A bank statment only proves that you spent x amount in the shop though. Not what you spent it on. Obviously different if they can look in their machines to find out that it was you, but it would be difficult in most places to find it out without going high up in the food chain.

ste_bla · 11 Mar 2010 at 03:34

Personally i have a system.. electrical items or stuff i know will break scan onto PC and bin other wise dump into a little box which gets emptied every 3/4 weeks so if needed can find it. I'm very odd/tidy

kylew · 11 Mar 2010 at 04:24

PhillyDee said:
A bank statment only proves that you spent x amount in the shop though. Not what you spent it on. Obviously different if they can look in their machines to find out that it was you, but it would be difficult in most places to find it out without going high up in the food chain.

I'm sure the store's main priority is to just see that the items are of the same value.

kylew · 11 Mar 2010 at 04:24

ste_bla said:
Personally i have a system.. electrical items or stuff i know will break scan onto PC and bin other wise dump into a little box which gets emptied every 3/4 weeks so if needed can find it. I'm very odd/tidy

Better than most.

I have a bad habit of misplacing receipts.