So you had £25 D on your bank statement? if so, webbilling had been paid and u owe ur bank, and would be charged if you had no overdraft facility.
It's been a while since I've dealt with this sort of thing, but your letter should be set out something like this:Ok so a letter will go out tommorow asking for itemised listing of/if I do owe any money.
Should I go to the bank also?
Dear Sirs,
Please be advised that I have no records relating to your claim, and therefore regard it as disputed.
Further to your statutory obligations under section 77 (1) and section 78 (1) of the Consumer Credit Act 1974, I demand that you provide relevant documentation is support of your claim, including true copies of any signed credit agreements, deeds of assignment and statements of account, or properly formatted and accurate reconstituted copies thereof.
In relation to the above, I enclose a postal order in the sum of £1 in respect of the maximum statutory fee, which may not be used as a credit against my account or for any purpose other than that specified.
In respect of your threat to attempt a doorstep collection, please further note that any implied right of access is hereby withdrawn from yourselves and all persons acting on your behalf, and any such persons attempting to gain access will be regarded as trespassers and removed by the most appropriate method.
Yours, blah blah.
It's been a while since I've dealt with this sort of thing, but your letter should be set out something like this:
You absolutely *don't* need to contact your bank, in fact you don't need to do anything unless/until you hear back from Meritforce (which I very much doubt you will).
edit: don't forget to send the letter by recorded delivery... and don't speak to debt collectors on the phone, ever....
They're allowed to charge that to provide you with the documentation - they probably don't even have it, but it's just a CYA so that you've done everything by the book.Thanks, £1 postal order? What and how do I do that, sorry I'm as thick as right now.
it's for them to prove you owe it not for you to prove you don't