Agreed on a price of £90 to fix the holes where someone had installed a mobile phone cradle. Woman (yeah, random) came to my house in her van to fix it. She spent just under 3 hours at it.
This is what it looked like before:

This is what it looks like now:

So... I said to her that I wasn't really happy with the work and that if I had known that it was going to look that poor I would have just bought a dashboard for £60 and spent a morning fitting it.
She then said 'oh you won't fit it in a morning. Anyway what are you worrying about - it's a nine year old car. It's never going to be perfect'. This comment angered me because the age of the car has absolutely NOTHING to do with the standard of repair I expect. So I said in the circumstances that I would give her £60. She declined my offer. I then asked what she wanted to do about it and she said she was going to go away and basically that either I should pay her £90 or give her my old dashboard. I said 'okay if I replace it I'll send you the old one' and she drove off.
So...... options....... can either do nothing (kind of the a-hole thing to do, she was here 3 hours), send her £60 as a cheque, send her £90 as a cheque or send her the dashboard. Advice?
This is what it looked like before:

This is what it looks like now:

So... I said to her that I wasn't really happy with the work and that if I had known that it was going to look that poor I would have just bought a dashboard for £60 and spent a morning fitting it.
She then said 'oh you won't fit it in a morning. Anyway what are you worrying about - it's a nine year old car. It's never going to be perfect'. This comment angered me because the age of the car has absolutely NOTHING to do with the standard of repair I expect. So I said in the circumstances that I would give her £60. She declined my offer. I then asked what she wanted to do about it and she said she was going to go away and basically that either I should pay her £90 or give her my old dashboard. I said 'okay if I replace it I'll send you the old one' and she drove off.
So...... options....... can either do nothing (kind of the a-hole thing to do, she was here 3 hours), send her £60 as a cheque, send her £90 as a cheque or send her the dashboard. Advice?
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