is a battery usually covered under Manufacture Warranty?
- Thread starter Virdi
- Start date
I just called the local Ford Dealership.
The Service team confirmed that Batteries are only covered for the 1st year.
However, if you buy a new Ford Battery - That comes with a 3 year warranty??
What a load of 'YOU KNOW WHAT!'
The Service team confirmed that Batteries are only covered for the 1st year.
However, if you buy a new Ford Battery - That comes with a 3 year warranty??
What a load of 'YOU KNOW WHAT!'
Soldato
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You can't spec your new car with a Halfrauds battery, no incentive to provide long warranty.
When you buy a new battery on its own, Ford do have an incentive to get you to give them money.
Literally anything is covered if you know how to moan enough
how should one go about moaning in order to get a new gearbox put in a CLS?
How old/many miles was it on when it broke?
How much is the repair/replacement cost?
Phone and complain that you think this is unreasonable and not what you expect when you purchase a brand new car. Why do the batteries bought from Ford come with a 3 year warranty, yet the one with the car only 1 year? Do they fit sub-standard b-grade items to new cars so that you have to buy one sooner? If not, then you expect the same warranty.
Phone and politely complain. Argue against every point they make with "this is unreasonable" and "I'm not sure this is fitting of a 1.5 year old car (round down to the nearest half year)" and "I feel I am being forced to make a complaint to Ford of Britain" etc. etc.
If that doesn't get you anywhere, there's no harm in actually complaining to FoB. If you write a polite and disenfranchised letter, they may just let you have one out of courtesy.
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Soldato
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And can it be shown that you were being a **** with it?
Probably not. You'd have to be pretty abusive to break an automatic transmission. It's the sort of the abuse it just won't be able to record very well (like dropping from N to D at 7000rpm, or winding the torque converter up).
If the gearbox has died after 5 years and 215,000 miles, then I wouldn't expect a new one for free. If it has died after 3.1 years and 62,000 miles then there's an appropriate stink to kick up.
07 car, 30k miles, not broken, but down changes are not smooth. the dealer's answer was "theyre all like that" and then took my dad out for a drive in an 08 car that was 10 times worse.
ive told my old man to write to MBUK to put the case to them and how the dealer effectively drags the (already naff) mercedes reputation through the mud when they say theyre all like that, effectively saying after all these decades MB cant do auto gearboxes
Soldato
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I would get the battery checked first. The last person I know that got a battery warning on the dash had a faulty alternator rather than the battery.
Has your dad had it since new? Do you know for sure if they have always been like that? Go to a MB dealer (not your usual one) and blag a test drive in a CLS, check how the transmission changes down. Write to MBUK, as you have indicated you are, and just stress the absolutely dismay you feel about the service you have received. You can't believe that after 25 years of driving MB cars that this is what it is now about etc. etc.!
I'll be very surprised if MBUK do not make something happen.
Soldato
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FIAT love requesting fluid samples from stuff like that.
"Why does your Selespeed have ATF in it?"
"I had kwik-fit change the gearbox oil."
"You will have to take matter up with kwik-fit then, goodbye."
he got it a couple months ago. according to "the forums" (aka the gospel) the cars come with varying degrees of harshness with the downchanges. some cars are cured with software updates, others arnt.
the down changes to 3rd or 2nd are pronounced, as if you were being driven by a novice driver. if you bought the car brand new and spent c.£50k youd be jumping up and down
incidently, just to make it even better, when his car was at the dealer last, they did the update, did an extended test drive too... i managed to catch the end of the extended test drive whilst heading home from work. i spotted my dad's car driving pretty erratically, i thought he was just playing silly buggers so i got my foot down and caught up. turned out it was the MB service guy giving my dads car a fair bit of boot!
the down changes to 3rd or 2nd are pronounced, as if you were being driven by a novice driver. if you bought the car brand new and spent c.£50k youd be jumping up and down
incidently, just to make it even better, when his car was at the dealer last, they did the update, did an extended test drive too... i managed to catch the end of the extended test drive whilst heading home from work. i spotted my dad's car driving pretty erratically, i thought he was just playing silly buggers so i got my foot down and caught up. turned out it was the MB service guy giving my dads car a fair bit of boot!
yup, his is the 320cdi also. i also think it would be worthwhile that he test drives another car to guage for himself how the down changes should be. i dont have any particularly new/nice cars like that, but the way its downchanges are inconsistent, but once he has had a try himself im sure hell have much more motivation to brush off the dealers advice and get in touch with MB direct