Purchased new game from online store, sent used!

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Why not use a ticket system ?
Toys 'r' us have been doing it this way for years.

There are loads of ways around it.
No way does a shop 'need' to put the real cases out on display.
 
Breach said:
Why not use a ticket system ?
Toys 'r' us have been doing it this way for years.

There are loads of ways around it.
No way does a shop 'need' to put the real cases out on display.
Click to expand...

Game always put 2 'real' cases on display which means they are always the last 2 to be sold.
 
TheVoice said:
For what it's worth, Sainsbury's don't do that; customers don't like it and it increases the chances of discs, manuals etc going walkabouts. We either use SWOP cases (dummy cases which we then exchange for the sealed product at the desk), or in the case of cheaper titles, the security safe-cases with the 'live' product inside.
Click to expand...

My local Sainsbury's always break the seals, place the games on the shelf, keep the games and manuals flat backed in a draw behind the customer service desk. This I hate as a number of times Ive brought a game, it has gone walkies or Ive been handed the wrong format of the game. E.g. Brought Gears of War for the PC to find I was given the 360 version in the PC case. But the Sainsbury's on the otherside of where I live use the sealed product in the safe-case.
 
icehot said:
Game always put 2 'real' cases on display which means they are always the last 2 to be sold.
Click to expand...

That doesn't make it a good idea. Obviously with a games retailer a ticket system wouldn't work so well, but there's no reason they can't use dummy cases, and no excuse for selling games in such a shoddy condition as 'new'.
 
I must admit I hate it when they have to get the game out of a cardboard sleeve and put it in the case. Much prefer to buy games in the safe-case boxes from supermarkets.
 
Deadbeat said:
That doesn't make it a good idea. Obviously with a games retailer a ticket system wouldn't work so well, but there's no reason they can't use dummy cases, and no excuse for selling games in such a shoddy condition as 'new'.
Click to expand...

Never agreed with it being a 'good idea'.

The point of the process is to help stock be efficient, personally I can think of better ways.

Stock is always getting sent back and recalled to warehouse, so unfortuently opened 'new' games do get sent back.
 
Fair point, it seems to be quite a shambles. I'd have no qualms about going ape**** on em. Would normally result in replacement game and a store credit incentive, at the least.
 
Friend had exactly the same treatment when buying Resi 5 new from Gamestation AND Game. Both of them were used and in average condition with a purple seal on. Poor company at times and even more so doing it with their other company!
 
If anyone sells new games without the Microsoft seal on it is open to abuse.
The seal is there to guarantee you are getting what you paid for.

This is bad practice and its time it stopped.

If you feel strongly about this, you should stop buying from these places.
They will soon get the message.
 
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