They will need to modify it in order to add in/clarify the changes, and when they take place.
They have decided the data use consequences change, they chose (and stated) they will do nothing about going over a FUP, and now they have stated they will start warning and then charging people, even if they don't modify the contract, you would still be able to cancel it under the OFCOM regulations.
I'll be the first to say I could be wrong in some points, I'm not an expert, but reading that people are getting it cancelled and Vodafone have had to backtrack here several times, and the fact I was told earlier if my costs with the new prices would increase my overall costs by 10%, I can cancel it.
(As well as failing to notify people within the originally allotted time frame).
http://www.bitterwallet.com/9-questions-answered-by-vodafone-that-still-say-nothing/29433
New Bitterwallet article, from a discussion they had with Ripoff-fone.
New Bitterwallet article, from a discussion they had with Ripoff-fone.
I'm not taking advice from them?
I don't know anything about them, so far I am going from what OFCOM guidelines say and what I myself can deter from different people reporting different situations, and also what Vodafone have said
Not everyone wants to lay down and be bullied by large companies.
That isn't strictly correct.
However, as you have spent all your time in this thread just trying to dissaude people from doing anything about the situation, I don't think its worth either of our time trying to convince the other.
I would be prepared to return the handset, if nothing to get away from this stupid company.
If you want to think I'm a bully, feel free.
Well I personally see it as people trying to get something for nothing which never happens it will affect everyones phone contracts in the long run. And what I wrote is exactly correct everyone had a FUP of 500mb coupled with T&C's that stated excessive use could be charged. It was there for everyone to see. Nobody forced you to take out the contract if it wasn't enough data allowance you could have went to another provider.
![[TW]Fox](/data/man-of-honor/2009.png){kind=avatar}
People have repeatedly asked you to educate yourself on the situation in this thread. You repeatedly refuse to do so and continue to post this same point.
Please stop.
That is because Vodafone have now made about 4 contradictory statements.
Caporegime
- Joined
- 1 Mar 2008
- Posts
- 26,303
BF-Bert, are you on Vodafone?
The original statements DID change the T&C's by introducing fixed charges where previously there were none. Whilst its true the T&C's state they reserve the right to introduce charges, this doesn't mean they actually can - just like if you sign a contract with me and I write in it that I reserve the right to charge you any figure I want for the work, it wouldn't be legally enforceable either.
Sent my letter off yesterday, hoping for a good result. If it works I'll only be leaving the contract 4 months early on an 18 month plan. I'm justifying it morally to myself as VF have given me terrible reception, customer service and the original phone I got on the plan (BB Storm) was pretty much unusable. The handset actually broke twice and VF couldn't manage to repair the second time it so I had to shell out for a SIM free 8900 so I could actually make calls!!)
Worse case scenario is they refuse - in which case I'll see out the remaining 4 months and never return to VF. Worth a try at least hey?
Worse case scenario is they refuse - in which case I'll see out the remaining 4 months and never return to VF. Worth a try at least hey?
The first statement from Vodafone said that instead of the 500mb FUP which in reality (as said by numerous Vodafone people) meant you could happily use 1GB if not more was changing.
Now the minute you went over 500mb then you would be charged.
This is a change from a FUP of 500mb to a hard-cap of 500mb.
So if I was going to use 1GB of data, instead of this been acceptable under the FUP suddenly I was going to be charged.
Vodafone have now released four different policies on all of this.
However the bottom line is:
When I (and many others bought the phone) we were given the impression that the 500mb FUP would allow us to use the phones as and when we wanted.
It wouldn't matter if we used 700mb, 1GB now and again because for every "high user" there would be plenty of "low users" and nobody would care.
Now there is every chance that just using 550mb could see an extra £5 added on to your monthly bill.
This is an increase to my monthly bill of greater than 10%.
A detremental change to a contract should allow early get-out.
Agreed, the latest statements from Vodafone appear to be going back to the original contract, but as this statement has changed three times already there is every chance it will do again.