Honestly?
£1500 down to £750 - yes of course.
£500 down to £400 - maybe.
£650 down to £600 - no, not worth it.
Frankly if you are that concerned over £50, perhaps you shouldn't be blowing 13 times that amount on a luxury?
Buyer Dispute - What are my rights?
- Thread starter lakitu
- Start date
Honestly?
£1500 down to £750 - yes of course.
£500 down to £400 - maybe.
£650 down to £600 - no, not worth it.
Frankly if you are that concerned over £50, perhaps you shouldn't be blowing 13 times that amount on a luxury?
Man of Honour
- Joined
- 17 Nov 2003
- Posts
- 36,747
- Location
- Southampton, UK
Lets keep this on topic, there's another thread on 'broken Britain'.
Man of Honour
- Joined
- 17 Nov 2003
- Posts
- 36,747
- Location
- Southampton, UK
It's completely up to the shop to whether to discount it as a gesture of good will, but that's all it would be, you have no automatic rights here. Sometimes you're just unlucky and you have to accept that. It's not the shops fault you bought it before they discounted it further.
Would you expect a phone call from the shop asking you for an extra £50 had they gone up to £700 this week?
No? There's your answer then
You could return them under the distance selling act if you bought online for a full refund, but then again, the shop is under no obligation to enter into a new sale with you should you want to buy them again at whatever price
On a related note, I bought a (heavily discounted) monitor from OcUK back in December 2008 (the Hazro HZ30W). I bought it for £690, on pre-order, reduced from around £900. By the time it actually shipped, it had been further reduced to £660. I emailed OcUK, and they were nice enough to discount me the £30 difference.
That said, I saw it as a favour that OcUK had done for me in this instance. I didn't expect the discount - after all I had agreed to purchase the goods at the advertised price. I wouldn't have felt hard done by if they had said "no".
In your case, since you already had the goods before the discount was applied, I don't think you have any grounds for complaint whatsoever.
That said, I saw it as a favour that OcUK had done for me in this instance. I didn't expect the discount - after all I had agreed to purchase the goods at the advertised price. I wouldn't have felt hard done by if they had said "no".
In your case, since you already had the goods before the discount was applied, I don't think you have any grounds for complaint whatsoever.
Just for the record, I don't feel hard done, or feel like I should complain. I'm happy and feel I still grabbed a bargain. It was a query that's all. I think it's important to know your rights.
Soldato
- Joined
- 19 Jan 2006
- Posts
- 4,692
He already got a bargain, £1175 to £650 is around a 45% saving. He stated that the speakers are "outstanding" and he is "generally very happy" had the price of the speakers remained the same would he would be content.
I'm by no means saying that it wouldn't annoy me if I was in his shoes, but wondering if he can legally get the £50 difference between the £650 and £600 is down right ridiculous in my eyes. He agreed to the purchase price of £650 when he bought the speakers and is happy with his purchase and the price at the time.
I was happy with my X1900XT when I originally bought it many moons ago for £290, before it was supereseded the price dropped by a considerably bigger percentage then the speakers dropped.
EDIT: Just read the OP's above post saying he just wanted to know his rights and not pursue the £50 difference, my comment about it being ridiculous to actually try to get the £50 back doesn't apply to OP but does to anyone who would
Last edited:
Deleted member 651465
Deleted member 651465
Try ringing them.
It's all too easy to decline someone on email as it's a distant communication medium, but speaking to someone may allow you to sneak your luck.
It's all too easy to decline someone on email as it's a distant communication medium, but speaking to someone may allow you to sneak your luck.
you were obviously happy with the purchase at 650, now they have polietely declined giving you 50 quid back as it is at 600. What do you expect from them? do you seriously expect them to give you 50 quid of profit just because you bought it when it was more expensive (be it a day, week, month before)
Chalk it up to experience. I would be slightly miffed at the situation but i wouldnt be under any impression that its my right to get 50 quid back.
Chalk it up to experience. I would be slightly miffed at the situation but i wouldnt be under any impression that its my right to get 50 quid back.
OP has already explained. If there is no legal obligation to refund any money then that is the end of the situation. However, what is the harm in asking a knowledgable community if there is a legal obligation? Especially as we all know that we can't trust all customer service types to know the law or to be especially helpful in pointing out the laws that we can use to our advantage.
For the average person £50 is a useful amount of money. It was only prudent for him to ask about his rights.
It would be nice if people used a bit of common sense in cases like this.
Why on earth would the seller have any legal obligation to change the price once it has been agreed?
If 50 quid is a lot of money then maybe spending 13 times the amount is a little short sighted.
50 quid is enough money to chase for anyone who isn't earning megabucks. All these people still like to buy the odd luxury. It just means they have to be careful with it.
And the law is not common sense. If it was common sense you wouldn't need lawyers. People know that there is a Sale of Goods Act and they know that there are consumer protections, but they don't know the details so they have to ask what is and isn't covered.
I didnt say 50 isnt mega bucks, im saying relative to the price of the good it is a small proportion. If he's spent 650 on speakers i imagine he has a nice amp, hifi, etc
this is not a tricky complicated situation.
Seller sells something at X.
you buy it.
doesnt matter what the seller now sells it at, you've done your deal.
If he hadn't physically had possession of the goods, i can see an issue, but that isnt the case in this situation. I completely understand being annoyed in the situation as i would be in the same situation.
the fact is the OP asked about there being a law to these things, if this was the case wouldnt it also be fair for companies to demand more money for things previously sold when the price was lower? Or is this just the case thats its a faceless organisation so we are free to expect/demand benefits.
Would you expect a phone call from the shop asking you for an extra £50 had they gone up to £700 this week?
No? There's your answer then
this.
Would you expect a phone call from the shop asking you for an extra £50 had they gone up to £700 this week?
No? There's your answer then
QFE!
The other thing to bare in mind is that if it's an already discounted heavily item, it's clearly been put on a sale price because they want to shift them.
You have to then realize that when something is on sale or discontinued, they will keep dropping the price until it sells. If it's something you want, you are better to buy it there and then, than wait until it keeps dropping to see where it will go, as somebody else may just get it before you.
You have to then realize that when something is on sale or discontinued, they will keep dropping the price until it sells. If it's something you want, you are better to buy it there and then, than wait until it keeps dropping to see where it will go, as somebody else may just get it before you.