Tax refund problem

taximike · 3 Jun 2010 at 15:36

I am owed £266.20 by the Inland revenue due to tax that was overpaid because my employer used PAYE (something which I still think it's absurb I can't opt out of).

Anyhow - I sent off my letter detailing how I had overpaid at the end of the tax year - almost two months ago now. Didn't hear anything after 4 weeks - tried calling the number on the website and just got an automated voice message saying no-one was available. I get that everytime I call no matter what time of day. Have also faxed them a copy of the letter. Has been 8 weeks now and I am quite irritated. If I owed them money they wouldn't put up with this ****!!

Any advice?

Cheers

GeX · 3 Jun 2010 at 16:18

something which I still think it's absurb I can't opt out of

yes you can, you should've filled out a P38 form.

What number are you calling, why not call your local tax office instead of a central number off the website? Don't get stropy with them about it mind, after all it is your fault for not filling out the correct paperwork.

taximike · 3 Jun 2010 at 16:48

GeX said:
yes you can, you should've filled out a P38 form.

What number are you calling, why not call your local tax office instead of a central number off the website? Don't get stropy with them about it mind, after all it is your fault for not filling out the correct paperwork.

I'm not a student though?

Chris1712 · 3 Jun 2010 at 16:51

I sent mine off the second week of April and haven't heard anything back. I don't really expect to either, its the government we're talking about here, you can't expect public services to actually do what they're supposed to do, let alone in a timely manner.

Its probably making its way through a chain of jobsworths until it gets to the one person to click the ok button thats sat on the screen from the start. Its all electronic anyway, even when I phoned they said I'm due a refund of £xxx.xx but I still need to send in proof. Ridiculous.