How to record telephone calls?

[Mark M]

Were running some daft competitions at work and to win people have to ring up and sing a song or something equally daft. We'd like to put these on our website if possible but need to know how to record the land line?

We'll make sure to ask permission first and can add it into the terms and conditions that competition conversations may be recorded.

Thanks.

 

[Ironic Namesake]

Do you use VOIP or standard lines? I can set my provider to automatically record all phone calls , they then get e-mailed to me in WAV format

 

[Mark M]

Just standard lines, dont really want them all recording as we get hundreds a day.

 

[deadite66]

google : BT Socket Recording Lead

 

[Jambo]

It might be an idea to set up a VOIP number specifically for the competition. That will keep it really simple.

 

[Gornall]

Just standard lines, dont really want them all recording as we get hundreds a day.

Be curious to where this stands legally.

As daft as it sounds its illegal to record someones voice without consent unless for specific reasons, e.g. FSA regulated.

 

[Tikkabhuna]

Be curious to where this stands legally.

As daft as it sounds its illegal to record someones voice without consent unless for specific reasons, e.g. FSA regulated.

He said they would ask for permission.

 

[Mark M]

google : BT Socket Recording Lead

Thanks, will pick one up on my way home tonight

Be curious to where this stands legally.

As daft as it sounds its illegal to record someones voice without consent unless for specific reasons, e.g. FSA regulated.

Cant see it being a problem providing we ask them before putting it on the website?

 

[Anominity]

 

[markweatherill]

What's the number? I feel like ringing up and singing a song.

 

[Gornall]

Thanks, will pick one up on my way home tonight



Cant see it being a problem providing we ask them before putting it on the website?

Yeh sorry I was a bit stupid there.

I completely missed the second part of your post.

/facepalm quick exit

 

[Deleted member 651465]

Suppose it depends on what phone system you have.

The most basic way would be to tape a mic inside or near the earpiece of the handset. If you have a digital telephony system you could route it via a digital recorder first, but then you'd have to selectively press record if you don't want to record every conversation.

 

[hood1971]

Be curious to where this stands legally.

As daft as it sounds its illegal to record someones voice without consent unless for specific reasons, e.g. FSA regulated.

Not quite - you can record without consent unless its played to a 3rd party.

 

[Jambo]

Not quite - you can record without consent unless its played to a 3rd party.

Which it will be if he's putting it on his website.