Customer loyalty contract discount

[gort]

Before I ring up T-Mobile to haggle.......

After my initial £35pm 12 months contract had passed, I told T-Mobile I wanted to keep my phone and asked what they could do. They offered me a 24 month contract at £5pm for the same call package (300mins and texts and unlimited internet.) At the time I didn't want to be tied up for 24 months so changed to their sim only £15pm rolling 1 month contract (been on it for the past 3 months.)

Question is can I still use my "customer loyalty" discount and get a discount off a new phone and contract or will that be void now I've changed to this rolling 1 month contract?

I'd like to know where I stand before I call them (if they try and fob me off with some rubbish!)

Ta

 

[chaparral]

You turned down a £5 per month for 300mins and texts and unlimited internet package

Why ??



Cheapest i can get is £10 per month for 125mins & 125 texts ,200mb internet

 

[gort]

You turned down a £5 per month for 300mins and texts and unlimited internet package

Why ??



Cheapest i can get is £10 per month for 125mins & 125 texts ,200mb internet

Knew I'd be changing the phone in 3-4 months anyway. That would have been £120 over the 2 years as opposed to £45-60 on the £15pm rolling contract I'm currently on.

 

[Kristoph]

Knew I'd be changing the phone in 3-4 months anyway. That would have been £120 over the 2 years as opposed to £45-60 on the £15pm rolling contract I'm currently on.

Still, just buy a new phone and use the £5 a month sim.

You could potentially end up on a similar contract to the one you turned down with a new phone that you want, and be paying about £25-30 over 18 months. (around £500) plus £120 for your contract.

So £620 in total.

But you could potentially buy a new phone for £390 (seen the HTC Desire for this price). + £120 contract

Or buy the Desire, and sell the phone in 12 months for something else.

 

[Jamesbcd]

I would have snapped that £5 offer up! Currently pay £15 for 300 mins, texts and internet.. which I think is a reasonable price..

 

[osc89er]

Three gave me £10 off their normal prices, which worked out at 18 month contract Samsung s5600, £5 for 300 minutes or texts, 300 same network minutes + another £5 for 1gb FUP internet

 

[gort]

Rang up again and the offer was up to £10pm
OR
Same call package + free HTC Desire on 18 month contract for £25pm

The phone deal doesn't sound too bad actually.