Home Telephone Number

I am in an identical predicament. Moving into a new shared house on Thursday. Call the landlord (not the agent) who will be able to put you in touch with the current residents. Then you can ask questions for everything you need to know!
 
Well we moved in yesterday, connected a landline but there is no dial tone at all. The box on the wall is BT Openworld one - so they've had an active net/phone connection before. Will i need to ring BT to get it re-activated? And, will they charge me a ridiculous amount of money to do so? I can't see why an engineer would need to come to the apartment though...
 
JayToukon said:
Well we moved in yesterday, connected a landline but there is no dial tone at all.
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Of course there isn't if you don't have an account with BT yet. Who do you expect to pay for any calls you might make if there was a dial tone?

Just phone them up and get it activated, or do it online.
 
Immsy said:
No dial tone = charge to connect.
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...that's what i was worried would be the answer. I thought that even if there was no account active, the line was active and you still got a dial tone. So if there's no dial tone then the line isn't active and i'll have to pay through the nose for it.... :(
 
Have had to pay the connection fee a couple of times. Crazy that they can charge so much for what is often just a tap of a button on a keyboard. If they had to come and physically connect a new line from the pole, I wouldn't mind, but the previous tenants had moved out mere days earlier each time.
 
Dial tone means still jumpered at the exchange therefore no human work needed hence no charge. No dial tone means its terminated at the exchange, human work needed to reinstate it, therefore a charge. You can however get the charge reduced if you either start an 18 month contract or take out a package deal with line, broadband and tv for instance.
 
seek said:
Not necessarily. I think there's only a charge if they need an engineer to visit the property (which is highly unlikely).

Get onto the BT website and check for yourself.
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Already done this and there's nothing i can find to get help other than calling them. What fun that's gonna be.
 
seek said:
Not necessarily. I think there's only a charge if they need an engineer to visit the property (which is highly unlikely).

Get onto the BT website and check for yourself.
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Incorrect, engineer has to go to the exchange but not always the property. Any engineer involvment and a charge is raised whether they come to your property or not.
 
They do it for everyone that doesnt have a line in working order still connected in the exchange yeah. Anything that involves man hours there is a charge for.
 
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